Computer freeze at BIOS after installing a new graphic card. Tried all options but doesn't work still.

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minhtrilh98

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Apr 29, 2015
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Hi, I bought a GTX 750Ti recently. At the first try, I install it into my computer and my computer freeze at start up screen. Then I asked other people and get a new PSU then I replace my old one with the new one that has more watt.The new PSU doesn't seem to fix my problem. So once again I asked further troubleshoots and I see one comment that tell you to update your BIOS. I check and confirmed that there is a newer version of my BIOS so I went to update it the day later. I put the graphic card in right after successfully upgrade my BIOS. But neither upgrading BIOS or replacing PSU help fix the issue. I even tried to disable my intergrated graphic too but the same problem keep occur. Anyone know please help, I'm really desperate at fixing this .
-Everytime I put my graphic card in, my computer always automatically shut down and turn on twice. I don't know if this info help.
 
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photonboy

photonboy

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Jun 20, 2006
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Hi,
Since you flashed the BIOS the card must be working.

Thus, unless you have a motherboard damage issue (easily tested with a different card), it may be a problem related to UEFI BIOS. It's likely that's what the BIOS update was about so not sure what to suggest there.

*At this point I think you need to contact tech support from the card manufacturer, but if you can test the slot with a different card I'd do that first.
 
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maxalge

maxalge

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May 31, 2012
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You have windows 8?
 
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minhtrilh98

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Apr 29, 2015
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I'm using window 8.1

 
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maxalge

maxalge

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May 31, 2012
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Good idea to also go into the bios and load optimized defaults before changing any of the the settings first to see if it boots properly.

Sometimes you need to do a cmos clear after a bios update.


If you got a 750 with the bios switch change it to UEFI.


If it doesn't, go into bios turn off secure boot, enable legacy mode.




 
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rm5081

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Sep 8, 2014
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Now your computer just shuts down with the new video card in it, before it just hung on the WIndows Startup Screen when you first installed…

It hung because of a software / driver issue most likely.

Reinstall your old video card, make sure you can get back into windows, if so, great!

I'm wondering if you uninstalled your previous video card properly, it's not so simple these days.
After you reinstall your old card, start the uninstall process again.
Remove the software and driver for the old video card.
Ignore restart request and shut the computer down completely, unplug it, and remove the old video card.

Reboot to BIOS. If you have on board video, enable it, reboot to windows, make sure windows works with on board video, so you have backup.
Either way, your old vid card, software, and driver should be removed at this point.

Install your new graphics card, boot to BIOS, disable any onboard video or at least set it to AUTO select.

If you still hang on Windows Start Screen or the computer fails to boot at all, you have to call the video card customer service line for assistance, because your computer works with the old card, and or on board video, just not the new one.
 
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