New EVGA gtx 970 superclocked causing black screen when I do something intensive

k1ng0d

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Whenever I do something that stresses my gtx 970 like playing battlefield 4 on max with 150% resolution or running heaven benchmark my monitor signal just goes out and I have to force my computer to turn off. I have the latest drivers. I have not overclocked it. The temps are around 70c when it happens. And lastly my power supply is a capstone 750W power supply.
 

rwinches

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It seems you went from a GTX 760 to a GTX 970 SSC that draws 145 watts without any extra OC.
That MB is top quality and you should have enough power so that leaves cooling.
Not the CPU but the voltage regulation circuits.
You don't mention your cooling solution so if its air the fan might not blow down toward the VRM of if its Water then no air blows on the VRMs.
That's where I would start because I think nothing like this happened with the GTX 760
 

k1ng0d

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Ya I used to have the gtx 760 thanks for reminding me and It's just the superclocked version not the super superclocked version. it is being cooled by air. and what could I possibly do about air being blown over the VRM.

 

rwinches

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Your case does have a huge fan on the side from the pictures that should do a good job of blasting air down but it does look like it mainly blows on the vid cards and pcie slots.

You could just experiment with leaving the side off and blasting a table fan into the case or prop up the side so the side fan blows on the CPU VRM area.

If that works then a down flow cooler might be the answer.
Here is one I have :

http://www.newegg.com/Product/Product.aspx?Item=N82E16835214026&ignorebbr=1&cm_re=PPSSTDZZFTIDDR-_-35-214-026-_-Product

Here are some install images:
https://www.google.com/search?q=Enermax+ETD-T60-TB&es_sm=122&tbm=isch&tbo=u&source=univ&sa=X&ei=R2hPVYWqA8ycsAXInoCIBA&ved=0CCgQsAQ&biw=1275&bih=670

Also Cooler Master GeminII series;
http://www.coolermaster.com/product/Lines/cpu-air-cooler/
 

k1ng0d

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Sorry for taking so long. I tried that and it still give me a black screen. I however did notice something I ran valley benchmark max settings 2560x1440 for 3 hours straight and nothing happened but while gaming the most amount of time I get is half an hour. But if I turn down my settings to not be so intensive nothing happens what could that be?
 

BobCharlie

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Download EVGA Precision X 16 from EVGA's actual site. Install it. Open it. It's an OC utility. Look on right (if using default skins) and select "K-boost". Don't do this in the middle of a game or with a bunch of windows open as it'll ask you to close them 1st. After selecting K-boost, screen will go black for a second then back to normal. That's 100% normal. You can now close EVGA PX 16 (if you adjust any offsets i.e. OC, make SURE your PSU can handle it, and you must click "apply" so the setting sticks, K-boost sticks after just clicking it. Great you tube vids on how to use the software correctly with OC'ing.

Anyways, the problem you are experiencing is due to the card's "green" settings built-in. While typing right now, my card is at lowest clock rate (like 135hz) as it isn't sensing a heavy load. If I was doing a heavier load but *not* a "DX9, 10, 11, etc. game, it'll be at middle clock presets. Once you run a demanding game, it'll go full speed. Problems occur though in games where you go from a 3D world to a 2D menu, or there is a low GPU utilization area. The stupid "green" settings will bounce back and forth, and cause a stutter, black screen, minor hang, etc. as it adjusts to high clock. K-boost locks card in at top speed, so it's always ready, thus it stops the stutter,hang, black screen, etc.

Also, you can try nvidia's panel settings 1st, by opening "Mange 3D settings". You'll see 2 tabs, "Global and 'program" Leave Global settings kinda green, as it includes normal desktop usage I believe, whichyou don't running high everything allit be a waste on a 2D desktop. Though you can experiment with the down-scaling higher resolution feature (like what's found in some emulators). If your game's .exe you're playing doesn't appear (i.e.GTA V.exe) under the "Program' tab, select the "add' button, it should be there as an option, if not, manually go to game's folder. Select it, click apply/OK. Now in the settings for the game from nividia panel, select "prefer maximum performance" under "Power Management" option instead of "adaptive". In-game, it *should* at least stop the the card from bouncing through green clocks/voltages. I leave that on anyways for games, but still run K-boost. Especially with the 970 card as it actually improves performance on bench tests. in my case,it also does a tiny OC to 1328 mhz vs. a factory OC boost speed of 1273mhz. I dunno if it's forcing voltage a tad higher and that's changing the core to 1328 or what, but it's a simple 1 button deal that'll GREATLY improve your performance. Most games are better off leaving application controlled, though you can over-ride that or enhance it. Important setting you WANT, leave that selected under "Global" so you have it constantly. Just remember with new games, to go into the program tab to see if game.exe is actually there, then double-check settings are to your liking.

Just remember, K-boost will stay on even after a PC reset if you forget to disable it. It won't hurt anything on it's own though. It just uses more juice.
 

k1ng0d

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I tried that and it still happens in fact it happened a little faster than normal thanks for the try though.

 

BobCharlie

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Which video driver are you actually running? Try disabling DSR and see if it still happens.

Also, it goes w/o saying there's a huge issue with the VRAM on these cards only allowing 3.5Ghz at "full" speeds, and the remaining .5 running at 1/7th of that speed and actually being allocated. From the mumble jumbo I've read from nividia, they state the full 4ghz CAN be used by a game, but you will get a performance hit. GTA V has a nice VRAM usage bar that increases/decreases with each settings adjustment you make. Needless to say, maxing all settings with DX11 @ 1920 x 1080 will see a big chunk of VRAM get used up. Maxing everything on mine with advanced settings too, saw something like 3.7 Ghz get used up. I went ahead and played at that and didn't notice anything irregular until I tried customizing a "rare" car that might belong to an in-game character where the bumper and hatch disappeared if you selected "stock bumper". However, I went ahead and lowered shadows 1 step down as it freed up something like 500mghz of VRAM, putting it in the 3.2Ghz realm which makes me feel better as that's a huge free-up for not much a visual difference. I however did NOT have DSR enabled. I don't know how much VRAM that needs to run, but if you are well over the 3.5ghz line in a game w/o it on and using right at 4ghz of VRAM (or more in peaks), that could cause serious performance issues. I'd try disabling DSR and see if it persists. I'd also try lowering a resource hog like shadows and see if it stops. Remember, DSR is essentially 1.5 times the rate of what it's rendering at native. That takes a chunk of the GPU's available resources and lowers them. As nice as these cards are, especially at OCing, they aren't 980's. Though bump core offset to 250+ and mem at 460+, with 18mv+ and k-boost on, and mine fore example is within 11% of a 980 in DX11 games and 10% with DX10, and 0.1% with direct compute, so as close as you're probably going to get to a 980, but the VRAM size restriction will still be an issue.

Try DSR 1st, if it still happens, lower shadows and check again. Also, are you running with V-sync on or off? If you leave it off, I'd like to suggest going intoEVGA Precision X 16 (or whatever release number you have), click "Frame Rate Target" and set it to 60, 55, or 50 and see if it stops. I remember Skyrim had WEIRD issues if you left v-sync off like objects in-game falling off tables, then smashing about like a rubber ball in a concrete room, to objects stretching. It's worth looking into. sometimes it's the simplest things.

If after all that it still does it, I'd complain to card's manufacturer the VRAM is causing issues and you want a refund. Take the money and get a 980. But even with that, have k-boost on ;)