PC Crashes while playing games

EvoM3 · May 10, 2015

Hey guys,

My PC (new in around August 2014) crashes when playing the following games:

BF Hardline
Assetto Corsa
Project Cars

The type of crash is exactly the same for all games. First the picture freezes. The sound continues (not frozen) but after a few seconds the sound freezes as well. I can usually ALT-CNTRL-DELETE and get to the task manager but I cannot see it... BF Hardline just goes straight back to windows..

My PC Specs are:

- Windows 8.1
- Intel Xeon E3-1231 @ 3.40ghz
- 16gb Ram
- 64 bit OS
- AMD Radeon R9 200 Series

I have tried reinstalling Direct X but it did not fix it.

It never used to do this, only with the recently launched games.

jghaverty · May 10, 2015

Which gpu do you have, the "r9 200 series" covers a WIDE range of cards.

It sounds like the r9 290 black screen bug. And man thats a doozy. Get back to me with your card and we can go forward.

l4sof · May 10, 2015

The only time i had my pc detect gpu as r9 200 series was when i uninstalled amd drivers. Do you have drivers installed?

jghaverty · May 10, 2015

l4sof :

conversely, mine have always said "r9 200" series for my 270x, my 280x, and my 290 lol

l4sof · May 10, 2015

jghaverty :

Damn you're right. Guess i haven't been using device manager for a long time.
Anyways i would do a full driver reinstall.

EvoM3 · May 10, 2015

My device manager just says AMD Radeon R9 200 series.. how can I determine which card it actually is?

EvoM3 · May 10, 2015

Okay so all I can see is that it's a AMD R9 200 Series with a device ID of 6798... memory size is 3072mb, core clock speed is 1020mhz... memory clock is 1500 mhz.

jghaverty · May 10, 2015

Well you have a 280x for starters.

Too much to type here. Google "r9 280x black screen fix" and try what you see (good stuff in there).

EvoM3 · May 10, 2015

That doesnt sound like an easy fix?

jghaverty · May 10, 2015

EvoM3 :

Nope.

If you can RMA your card, I would do it.

l4sof · May 10, 2015

Do the following. It fixed that problem for most users. You need to downclock your card a bit.

1. Install MSI afterburner

2. Unlock the voltage

3. Clock Settings:

http://imgur.com/cZkefGH

4. in settings be sure to tick force voltage.

5. Have a aggressive fan curve. Mine start at 50% and is at a 45 degree curve from there

6. Disable any and all auto power savers in windows and bios.

If those settings still cause crashes then try these
unlock voltage control,
select force constant voltage,
set core volt 1100,
power limit +20,
core clock 1000,
memory clock 1400
And save that as profile 1 then every time you run games that cause crash you need to run msi afterburner first and load your saved profile 1

EvoM3 · May 11, 2015

Thank you I4sof - I did what you said.. only thing is, even when I unlock the voltage, I cannot change it.. it simply wont let me change it... any ideas?

EvoM3 · May 11, 2015

l4sof :

Thank you I4sof - I did what you said.. only thing is, even when I unlock the voltage, I cannot change it.. it simply wont let me change it... any ideas?

l4sof · May 11, 2015

try this .
go to C:\Program Files (x86)\MSI Afterburner

And edit the MSIAfterburner.cfg

And scroll down and make sure these are the values
Quote:
UnofficialOverclockingEULA = I confirm that I am aware of unofficial overclocking limitations and fully understand that MSI will not provide me any support on it
UnofficialOverclockingMode = 1

save it and try changing voltage

EvoM3 · May 11, 2015

l4sof :

I've done this, the voltage still says locked.. I've tried on the other settings and havent had a crash yet though..

jghaverty · May 11, 2015

Many main stream cards have locked voltages. Gigabyte r9's are typically locked for example.

l4sof · May 11, 2015

EvoM3 :

l4sof :

I've done this, the voltage still says locked.. I've tried on the other settings and havent had a crash yet though..

In that case just keep it as it is and report what happens

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