H100i not detected by Corsair Link

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Keena

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May 8, 2015
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Hi! my H100i cant be recognize by corsair link. I tried to install/uninstall the corsair link. i also tried to edit the registry but still it cant be recognize. Anyone knows how to fix this? Thank you:??:

My build:
i7 4790k
Asus Maximus Ranger
Asus GTX 970
8gb Mushkin Black
Mushkin Striker 240gb SSD
1 TB WD HDD
630w PSU

 
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Asuveroz

Asuveroz

Distinguished
Jun 2, 2013
406
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18,965


I had the same problem on Windows 8.1. Earlier version of Corsair Link fixed this for me. You can see and download all versions HERE. I believe I have Corsair Link 2.5.5145. I will check when I'll get home.
 
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F

fungicord

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Aug 8, 2004
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18,510
With a Z87 or Z97 motherboard, there may be be compatibility issue when connecting to the integrated USB on those boards until after a firmware update to the H100i, but you can't update the firmware without allowing Corsair Link to detect the device. So that's a problem. A solution is to install Corsair Link on a second PC, such as a laptop (borrow one if needed) and while the water-cooled PC is powered on, connect the USB from the H100i cooler to the second PC. It will detect the H100i normally because it doesn't have the compatibility issue. Update the firmware in Corsair Link by going to Options tab at the top, then Devices tab on the left, then Check for Updates. Once you've updated the firmware on the H100i, then you can plug the USB back into the original PC and things will likely work. I personally used this technique for a similar H80i with a Maximus VII Hero (also Z97) with great success.
 
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