Can't access files on my External Hard drive

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Mehrez

Reputable
Apr 13, 2015
4
0
4,510
Hi,
I had a problem with my External Hard drive. Whenever I went to open a certain folder, I was told that the directory is corrupted and unreadable so I went to search for a solution on the Microsoft support website, I was told that I should open the 'run' from the start menu and run the chksdk utility. Unfortunately, after it was done. The files were gone though the space was still being occupied
 
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SuperSoph_WD
Hey there, Mehrez!

It seems like chkdsk might have hidden your files. I'd suggest you to try to UN-hide them using this tutorial: http://www.wikihow.com/Unhide-Folders-in-Windows-7
I'd also advise you to run your external HDD manufacturer's diagnostics tool to check up on the health and SMART status of the drive. You should be able to find a link to the software on their website.

Hope this helps! Keep me posted!
SuperSoph_WD
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Hey there, Mehrez!

It seems like chkdsk might have hidden your files. I'd suggest you to try to UN-hide them using this tutorial: http://www.wikihow.com/Unhide-Folders-in-Windows-7
I'd also advise you to run your external HDD manufacturer's diagnostics tool to check up on the health and SMART status of the drive. You should be able to find a link to the software on their website.

Hope this helps! Keep me posted!
SuperSoph_WD
 
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