Hi There,
Firstly, I bought a new custom built PC roughly last month. After almost 2 weeks of not noticing i realised the 1TB HDD wasn't being recognized by the system i.e wasn't showing in disk management or on the desktop etc.
I checked all the basic solutions, re-scanning for hardware changes, made sure it wasn't in disk management and even changed the SATA ports it was using etc. (The SSD and optical drive are both fine). I contacted the company and they gave me a few suggestions which didn't work and I evntually ended up re-installing windows incase it was a software problem. (Still no result).
Here's the weird thing. The company agreed for me to send it back so they could run tests etc and make sure it is/isn't faulty and it wasn't until after I sent it back that I noticed huge changes in boot times.
It didn't occur to me at first to be that bad but whilst the HDD was in my computer the boot time AND shut down time were roughly between 1 and 1 1/2 minutes. After taking it out and sending it away the boot time and shut down times are almost instantanious. I just got a call today to say that they've done a wide range of tests and they found no faults whatsoever and that the HDD is appearing fine for them.
Does anyone have any suggestions as to why this HDD isn't appearing for me and whether or not these boot times are relevent at all?
Need help thanks.
Firstly, I bought a new custom built PC roughly last month. After almost 2 weeks of not noticing i realised the 1TB HDD wasn't being recognized by the system i.e wasn't showing in disk management or on the desktop etc.
I checked all the basic solutions, re-scanning for hardware changes, made sure it wasn't in disk management and even changed the SATA ports it was using etc. (The SSD and optical drive are both fine). I contacted the company and they gave me a few suggestions which didn't work and I evntually ended up re-installing windows incase it was a software problem. (Still no result).
Here's the weird thing. The company agreed for me to send it back so they could run tests etc and make sure it is/isn't faulty and it wasn't until after I sent it back that I noticed huge changes in boot times.
It didn't occur to me at first to be that bad but whilst the HDD was in my computer the boot time AND shut down time were roughly between 1 and 1 1/2 minutes. After taking it out and sending it away the boot time and shut down times are almost instantanious. I just got a call today to say that they've done a wide range of tests and they found no faults whatsoever and that the HDD is appearing fine for them.
Does anyone have any suggestions as to why this HDD isn't appearing for me and whether or not these boot times are relevent at all?
Need help thanks.