I just put together a PC about an hour ago and I moved a hard drive from another computer into this one. I'm also using the same processor but everything else is new.
On startup, the keyboard and mouse light up so I feel as though they are being powered and that should be a nonissue. Also, the keyboard input does work when it gives me the dialogue to start windows in safe mode.
The issue is that whenever windows starts, the keyboard and mouse go dark and become unresponsive. The LEDs shut off at the same time and I have no input.
I've tried another keyboard and mouse set but there was also no response. With the LED key/mouse set, I get a message telling me that drivers are being installed but I've been waiting quite a while now and it doesn't seem to have made any progress. I suspect that old drivers may be an issue.
I have tried starting in safe mode and it seems that the mouse and keyboard can occasionally maintain power to keep their LEDs on this way, but they do not give me any input.
I apologize if I come across as an idiot, I'm trying to set this computer up for my son. Anything you guys could advise me to do would be greatly appreciated!
Windows 7
I5 3570k
Z77 Extreme4
Razer M+K
On startup, the keyboard and mouse light up so I feel as though they are being powered and that should be a nonissue. Also, the keyboard input does work when it gives me the dialogue to start windows in safe mode.
The issue is that whenever windows starts, the keyboard and mouse go dark and become unresponsive. The LEDs shut off at the same time and I have no input.
I've tried another keyboard and mouse set but there was also no response. With the LED key/mouse set, I get a message telling me that drivers are being installed but I've been waiting quite a while now and it doesn't seem to have made any progress. I suspect that old drivers may be an issue.
I have tried starting in safe mode and it seems that the mouse and keyboard can occasionally maintain power to keep their LEDs on this way, but they do not give me any input.
I apologize if I come across as an idiot, I'm trying to set this computer up for my son. Anything you guys could advise me to do would be greatly appreciated!
Windows 7
I5 3570k
Z77 Extreme4
Razer M+K
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