Android - Error downloading "App Name". There is insufficient space on the device

canning_s · May 18, 2015

Hi,

I have a Sony Xperia S, Android version 4.1.2.

When I am updating software on my Android cellphone, I am constantly getting the error:

Error downloading "App Name". There is insufficient space on the device.

In Settings->Apps I have the following information:

Downloaded:
1.7 GB used
260 MB free

Internal:
6.2 GB used
20 GB free

All:
1.7 GB used
260 MB free

In Settings->Storage I have the following information:

Device Memory:
Total Space: 1.97 GB
Available: 246 MB

Internal Storage:
Total Space: 25.80 GB
Available: 19.60 GB

Can I set the apps that I update/download to be stored by default on the Internal Storage such that the error message does not occur? How can I set this up?

Thanks in advance.

Charles A Peirce · May 22, 2015

Your apps are being installed to "internal storage". It is the only place where they can be stored. Device memory is the RAM where the app runs - it is not being stored there. Device memory will empty when the phone is powered down, and apps will load back into it when your phone powers back up.

If your error message is being caused by the "device memory" being full, try killing off some of those apps you are running.

A full power off and restart often clears device memory that apps "forgot" they were using and kept hold of when they stopped using it.

If that doesn't work, it could be a full cache that is causing your problem. To clear it

A couple of apps that may have a cache of several MB are Maps, Market, Internet and Gallery (called Photos on some devices).

canning_s · May 27, 2015

I have restarted my cell phone by turning the phone totally off and then back on.

When trying to download the Outlook application, I am getting this error:

Insufficient storage available

Is this still a device memory or a total space situation?

Charles A Peirce · May 28, 2015

OK,the first part of my answer didn't work, so it's on to the second part: clearing the cache.

Or, you could follow the instructions in this article I found, posted a couple of weeks ago, titled "Fix Android's "insufficient storage available" error message". It seems that this is a known problem.

Either way, it amounts to much the same thing. Let us know how you get on.

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Android - Error downloading "App Name". There is insufficient space on the device

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