- May 19, 2015
- 14
- 0
- 4,510
I have an HP laptop that is running Windows 8.1 and it's having some Internet connection issues.
I'll start from when I connect to my router from the laptop. I click on the router in the sidebar Wifi settings, then it says "Connecting to network is taking longer than usual" then displays "The connection is limited".
On the taskbar, a small yellow exclamation symbol is visible next to the signal bars. I can't connect to the Internet using any programs. Pinging my default gateway with cmd results in all 4 packets sent being lost, with the message "PING: transmit failed. General failure." for each one.
I'm not sure what other information I should provide, so I'll wait for a response and provide the appropriate info.
Thanks.
I'll start from when I connect to my router from the laptop. I click on the router in the sidebar Wifi settings, then it says "Connecting to network is taking longer than usual" then displays "The connection is limited".
On the taskbar, a small yellow exclamation symbol is visible next to the signal bars. I can't connect to the Internet using any programs. Pinging my default gateway with cmd results in all 4 packets sent being lost, with the message "PING: transmit failed. General failure." for each one.
I'm not sure what other information I should provide, so I'll wait for a response and provide the appropriate info.
Thanks.
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