No USB2 on new GA-970A-UD3P MoBo

oneeye_72

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Jul 14, 2012
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I upgraded to a Gigabyte GA-970A-UD3P (ver1.0) and everything booted OK as far the the password input, (running Mint Mate 17) where I found the keyboard didn't work. Tried different USB sockets, all USB2's dead, but the two USB3's are OK.
After much 'looking and testing' in BIOS, noted that RAM voltage was 1.5Volts, clicked XMP and chose profile 1, this upped voltage to the correct 1.65V.
Now USB2's were 'intermittent', sometimes re-plugging would get them to work, but after a reboot often that socket would not work again.
Again in BIOS, discovered that enabling IOMMU Input Output Memory Management Unit (for AMD), got all USB2's working and seemingly stable.
Can anyone with more knowledge than me comment on what I have done and tell me why this works and if its likely to be OK long term

Following is the details of my system:

Machine: System: Mobo: Gigabyte model: 970A-UD3P version: 1.0 Bios: American Megatrends version: F1 date: 08/06/2013

CPU: Quad core AMD FX-4300 (-MCP-) cache: 8192 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 30536.9
Clock Speeds: 1: 3800.00 MHz 2: 1400.00 MHz 3: 1400.00 MHz 4: 3800.00 MHz
Graphics: Card: Advanced Micro Devices [AMD/ATI] Redwood XT [Radeon HD 5670/5690/5730] bus-ID: 02:00.0
X.Org: 1.15.1 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1680x1050@60.0hz
GLX Renderer: Gallium 0.4 on AMD REDWOOD GLX Version: 3.0 Mesa 10.1.0 Direct Rendering: Yes

NOTE: I was half asleep when I posted this, today 21-5-15 I can see that it seems to belong in MotherBoards. Many apologies for any inconvenience caused.
 

oneeye_72

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Jul 14, 2012
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Tried with 17.1 live and installed with all the updates, same problem; if I disable IOMMU the USB2's stop working! All very curious, but so far stable.
I went back to 17 because of another problem that I know how to fix in 17; my graphics card an ASUS HD 5670 runs at half speed with the recommended driver.
I found that after an upgrade of Mate-Senors-ATI and a reboot, the system resets itself to the old FGLRX driver and installs CCC, and my card works at its correct speed. Installing the FGLRX driver update improves the speed a little further.
Selecting the FGLRX driver from 'Driver Manager' without first installing Mate-Senors-ATI and the card stays at half speed.
Again, all very weird, but it might help others with a similar set-up and similar problems.
 
this must be some UEFI/BIOS bug for your motherboard, here someone else has had same issue.

http://ubuntuforums.org/showthread.php?t=2188370

Here is my updated fix
First enable iommu in the uefi by restarting your computer and pressing delete to enter the uefi
plug your usb mouse, keyboard and thumbdrive in usb 2 ports.
save and exit the uefi
Then In Ubuntu:
press Ctrl+Alt+T to open up a terminal
run the following command: sudo gedit /etc/default/grub
Only edit the empty quotes in this line to read: GRUB_CMDLINE_LINUX="iommu=soft"
save changes to grub and exit gedit and the terminal
Open up a new terminal with ctrl+alt+t
run the following command: sudo update-grub
then exit the terminal using this command: exit
Restart your computer press delete to get back into the uefi
Disable iommu in bios, load optimized defaults and restart.
usb, 2.0 usb 3.0 and networking all work now in Ubuntu, and disabling iommu in bios may also help improve your boot times.

If the above post helps anyone I am happy.

BTW also recommend you stick with the opensource radeon driver, FLGRX is such a pain and not worth the effort to keep installed as it offers basically no benefits.
 

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