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My computer can't recognize XBOX 360 controllers anymore

Hi ppl!

I'm having this issue. Until a few weeks ago, I used to play FIFA 15 and other games with my XBOX 360 controller (USB). All of a sudden, my PC can't recognize it anymore. I happened to buy another one at the time and it can't recognize it either. I also have an Eurocase controller and that one works well. So the issue is the Microsoft driver. I tried reinstalling, uninstalling, manual deleting the driver files and nothing. When I try to install the driver this message appears:

http://i57.tinypic.com/bj8svq.png

saying that an unexpected error ocurred. The driver I downloaded was from the official site https://www.microsoft.com/hardware/en-us/d/xbox-360-controller-for-windows and the 64bit version since I'm using Win7 64. I even tried the 32b version just in case but nothing. I've been googling this issue for a while now and found no soultion. I still can't use my controllers and I don't even know how or why.

I forgot to add that one of the controllers does flash the green light in the center, but to no avail. The PC can't recognize it nor install any drivers.

Care to shed some light on the issue? :D
5 answers Last reply Best Answer
More about computer recognize xbox 360 controllers anymore
  1. Perhaps your USB ports have malfunctioned
  2. Mugglensu1984 said:
    Perhaps your USB ports have malfunctioned


    But then why it's only my Xbox controllers that my pc doesn't recognize? Pendrives, the Eurocase controller, external HDD, all that works well as always. I've tried plugging in the 360 controller on all ports just in case and nothing.
  3. Thats a bothersome problem. I always do a fresh install of Windows that clears up a lot of confounding problems.
  4. Mugglensu1984 said:
    Thats a bothersome problem. I always do a fresh install of Windows that clears up a lot of confounding problems.


    You are right. Fresh installs do help. I'm waiting for Win10 so I can do it all at once.

    Btw, found a solution! It was on an old microsoft forum, somehow I never came across it before:

    Get appropriate software: https://support.xbox.com/en-US/xbox-360/accessories/connect-wired-controller-computer and install.

    1)Go to Device Manager
    2)Right click on the device with the yellow exclamation point on it(assuming device is plugged in) and choose update driver software. If Option is not there, click properties, got to diver tab, then update driver.
    3)Click browse my computer for driver software
    4)Click let me pick from a list...
    5)Scroll down to Microsoft common controller for window class and choose it
    6)Choose version 2.1.0

    As you can see, it wasn't just downloading the driver and installing it. When it prompts you to either browse for a driver in my PC or let me pick it from a list, I always chose browse and failed to install. Apparently I had to click the other option and it installs fine.

    The newer 360 controller that I have perfectly, the older one still can't get recognize. It may be something wrong with the controller though.
  5. Best answer
    Mugglensu1984 said:

    Btw, found a solution! It was on an old microsoft forum, somehow I never came across it before:

    Get appropriate software: https://support.xbox.com/en-US/xbox-360/accessories/connect-wired-controller-computer and install.

    1)Go to Device Manager
    2)Right click on the device with the yellow exclamation point on it(assuming device is plugged in) and choose update driver software. If Option is not there, click properties, got to diver tab, then update driver.
    3)Click browse my computer for driver software
    4)Click let me pick from a list...
    5)Scroll down to Microsoft common controller for window class and choose it
    6)Choose version 2.1.0

    As you can see, it wasn't just downloading the driver and installing it. When it prompts you to either browse for a driver in my PC or let me pick it from a list, I always chose browse and failed to install. Apparently I had to click the other option and it installs fine.

    The newer 360 controller that I have perfectly, the older one still can't get recognize. It may be something wrong with the controller though.


    I logged in simply to say that I love you! This worked brilliantly for me (Win 7 Pro)! I had tried everything and just about given up hope. I actually took the Version 6.1.7601.....(it was the newest one I had) and it is finally being recognized, and I can play Skyrim again. Thank you!
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