Help me determine if me if I need new HD/SSD

Hi,

For some time my HP Pavilion m6 laptop (i5, 8GB memory, win7) is really slow on boot up, it just takes time to load and hard drive light is constantly lit for over 5 minutes and during that time its unusable. After that loading period hard drive light does not stay lit and opening applications seems ok to me.

I have Kaspersky internet security 2015, I ran malware-bytes and used CCleaner. No infections found.
Did userbenchmark.com test and this is what it showed for hard drive http://prntscr.com/78bpc4
Can anyone suggest what to try to get to the bottom of this and figure out if hard driveis dying and I need new SSD or its something else.

Thanks for your time in advance!
17 answers Last reply
More about determine ssd
  1. Hmm certainly your Read speeds could be much better, start by defragmenting your HDD and test it again, if it's severely fragmented that could cause such speeds.
  2. micko_escalade - can You post here a screenshot from Crystal Disk Info? And use ATTO Benchmark, for HDD test, not that userbenchmark.com :) and post screenshot also.
  3. I doubt that your hard drive has any problems. If you're having a slow boot and it takes a long time for you to be able to do anything... that mostly means you have TOO MANY programs starting up on boot. Stuff like Spotify, Skype, Yahoo Messenger, Google Drive, Dropbox, OneDrive, Roxio, Printer software... all try to preload and that's what makes your computer really slow on startup.

    You need to install a good 3rd Party Startup Manager... like Autoruns and UNCHECK stuff you don't need starting up automatically. Oh, and don't bother with MSConfig... that only shows like a tiny handful of your startup programs... pretty useless.

    Also try going into the settings of some of your programs and UNCHECKING to option to startup with Windows.
  4. uplink-svk said:
    micko_escalade - can You post here a screenshot from Crystal Disk Info? And use ATTO Benchmark, for HDD test, not that userbenchmark.com :) and post screenshot also.


    Sure
    Here's ATTO screenshot http://i.imgur.com/P9wAr5x.jpg

    ----------------------------------------------------------------------------
    CrystalDiskInfo 6.3.2 (C) 2008-2015 hiyohiyo
    Crystal Dew World : http://crystalmark.info/
    ----------------------------------------------------------------------------

    OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
    Date : 2015/05/22 23:36:55

    -- Controller Map ----------------------------------------------------------
    + Virtual CloneDrive [SCSI]
    - ELBY CLONEDRIVE SCSI CdRom Device
    + Intel(R) Mobile Express Chipset SATA RAID Controller [SCSI]
    - TOSHIBA MK7575GSX
    - hp CDDVDW TS-U633J

    -- Disk List ---------------------------------------------------------------
    (1) TOSHIBA MK7575GSX : 750.1 GB [0/0/0, pd1]

    ----------------------------------------------------------------------------
    (1) TOSHIBA MK7575GSX
    ----------------------------------------------------------------------------
    Model : TOSHIBA MK7575GSX
    Firmware : GT001C
    Serial Number : 4241F21XB
    Disk Size : 750.1 GB (8.4/137.4/750.1/750.1)
    Buffer Size : 8192 KB
    Queue Depth : 32
    # of Sectors : 1465149168
    Rotation Rate : 5400 RPM
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ----
    Transfer Mode : SATA/300 | SATA/300
    Power On Hours : 8258 hours
    Power On Count : 3416 count
    Temperature : 46 C (114 F)
    Health Status : Good
    Features : S.M.A.R.T., APM, 48bit LBA, NCQ
    APM Level : 0080h [ON]
    AAM Level : ----

    -- S.M.A.R.T. --------------------------------------------------------------
    ID Cur Wor Thr RawValues(6) Attribute Name
    01 100 100 _50 000000000000 Read Error Rate
    02 100 100 _50 000000000000 Throughput Performance
    03 100 100 __2 0000000008AF Spin-Up Time
    04 100 100 __0 000000000DDB Start/Stop Count
    05 100 100 _10 000000000000 Reallocated Sectors Count
    07 100 100 _50 000000000000 Seek Error Rate
    08 100 100 _50 000000000000 Seek Time Performance
    09 _80 _80 __0 000000002042 Power-On Hours
    0A 170 100 _30 000000000000 Spin Retry Count
    0C 100 100 __0 000000000D58 Power Cycle Count
    B7 100 100 __1 000000000000 Vendor Specific
    B8 100 100 _97 000000000000 End-to-End Error
    B9 100 100 __1 00000000FFFF Vendor Specific
    BB 100 100 __0 000000000000 Reported Uncorrectable Errors
    BC 100 _98 __0 000000000002 Command Timeout
    BD 100 100 __1 000000000000 High Fly Writes
    BE _54 _45 _40 00002F26002E Airflow Temperature
    BF 100 100 __0 00000000003E G-Sense Error Rate
    C0 100 100 __0 000000360036 Power-off Retract Count
    C1 _89 _89 __0 00000001BBD4 Load/Unload Cycle Count
    C4 100 100 __0 000000000000 Reallocation Event Count
    C5 100 100 __0 000000000000 Current Pending Sector Count
    C7 200 200 __0 000000000000 UltraDMA CRC Error Count

    -- IDENTIFY_DEVICE ---------------------------------------------------------
    0 1 2 3 4 5 6 7 8 9
    000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
    010: 2020 2020 2020 2020 2020 2034 3234 3246 3237 5853
    020: 0000 4000 0000 4754 3030 3143 2020 544F 5348 4942
    030: 4120 4D4B 3735 3735 4753 5820 2020 2020 2020 2020
    040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
    050: 4000 0200 0000 0007 3FFF 0010 003F FC10 00FB 0110
    060: FFFF 0FFF 0007 0007 0003 0078 0078 0078 0078 0000
    070: 0000 0000 0000 0000 0000 001F 0D06 0004 004C 004C
    080: 01F8 0000 706B 7C09 6123 7069 BC09 6123 203F 0053
    090: 0053 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
    100: 66F0 5754 0000 0000 0000 0000 6003 0000 5000 0393
    110: F680 1107 0000 0000 0000 0000 0000 0000 0000 401C
    120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
    130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 0000
    210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
    220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0001 0080 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 A7A5

    -- SMART_READ_DATA ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 2F 00 64 64 00 00 00 00 00 00 00 02 27
    010: 00 64 64 00 00 00 00 00 00 00 03 23 00 64 64 AF
    020: 08 00 00 00 00 00 04 32 00 64 64 DB 0D 00 00 00
    030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 2F
    040: 00 64 64 00 00 00 00 00 00 00 08 25 00 64 64 00
    050: 00 00 00 00 00 00 09 32 00 50 50 42 20 00 00 00
    060: 00 00 0A 33 00 AA 64 00 00 00 00 00 00 00 0C 32
    070: 00 64 64 58 0D 00 00 00 00 00 B7 32 00 64 64 00
    080: 00 00 00 00 00 00 B8 33 00 64 64 00 00 00 00 00
    090: 00 00 B9 32 00 64 64 FF FF 00 00 00 00 00 BB 32
    0A0: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 62 02
    0B0: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
    0C0: 00 00 BE 22 00 36 2D 2E 00 26 2F 00 00 00 BF 32
    0D0: 00 64 64 3E 00 00 00 00 00 00 C0 22 00 64 64 36
    0E0: 00 36 00 00 00 00 C1 32 00 59 59 D4 BB 01 00 00
    0F0: 00 00 C4 32 00 64 64 00 00 00 00 00 00 00 C5 32
    100: 00 64 64 00 00 00 00 00 00 00 C7 32 00 C8 C8 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 51
    170: 03 00 01 00 02 A5 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D5

    -- SMART_READ_THRESHOLD ----------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 32 00 00 00 00 00 00 00 00 00 00 02 32
    010: 00 00 00 00 00 00 00 00 00 00 03 02 00 00 00 00
    020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
    030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 32
    040: 00 00 00 00 00 00 00 00 00 00 08 32 00 00 00 00
    050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
    060: 00 00 0A 1E 00 00 00 00 00 00 00 00 00 00 0C 00
    070: 00 00 00 00 00 00 00 00 00 00 B7 01 00 00 00 00
    080: 00 00 00 00 00 00 B8 61 00 00 00 00 00 00 00 00
    090: 00 00 B9 01 00 00 00 00 00 00 00 00 00 00 BB 00
    0A0: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
    0B0: 00 00 00 00 00 00 BD 01 00 00 00 00 00 00 00 00
    0C0: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 BF 00
    0D0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
    0E0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
    0F0: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
    100: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 8B

    Here's ATTO screenshot http://i.imgur.com/P9wAr5x.jpg
  5. SBMfromLA said:
    I doubt that your hard drive has any problems. If you're having a slow boot and it takes a long time for you to be able to do anything... that mostly means you have TOO MANY programs starting up on boot. Stuff like Spotify, Skype, Yahoo Messenger, Google Drive, Dropbox, OneDrive, Roxio, Printer software... all try to preload and that's what makes your computer really slow on startup.

    You need to install a good 3rd Party Startup Manager... like Autoruns and UNCHECK stuff you don't need starting up automatically. Oh, and don't bother with MSConfig... that only shows like a tiny handful of your startup programs... pretty useless.

    Also try going into the settings of some of your programs and UNCHECKING to option to startup with Windows.

    Forgot to include that but I already did using MSConfig and left everything on minimum. Never heard for Autoruns but will give it a try.
  6. RaDiKaL_ said:
    Hmm certainly your Read speeds could be much better, start by defragmenting your HDD and test it again, if it's severely fragmented that could cause such speeds.

    Running defrag never crossed my mind, I will leave it over night. Thanks!
  7. micko_escalade - atto is running a bit slow, for the configuration. Anyway, numbers won't tell me much from Crystal Disk Info. Do You have the disk in blue, yellow, or red state?

    If blue, go after self file check, and defragmentation.
  8. uplink-svk said:
    micko_escalade - atto is running a bit slow, for the configuration. Anyway, numbers won't tell me much from Crystal Disk Info. Do You have the disk in blue, yellow, or red state?

    If blue, go after self file check, and defragmentation.

    By color state I'm assuming you're refereeing to Crystal Disk Info, here's the screenshot http://i.imgur.com/oqHAEzh.jpg


    What do you mean by self file check?
  9. Tried to do defrag from windows and its telling me that something else is setup to control so I removed that and proceeded . Will leave it over night.
  10. The disk is fine, up and running.

    Open start, type in cmd, right click, run as administrator, type in "sfc /scannow", it will fix all the bugs and errors in system file integrity structure.

    And of course defrag the drive.
  11. uplink-svk said:
    The disk is fine, up and running.

    Open start, type in cmd, right click, run as administrator, type in "sfc /scannow", it will fix all the bugs and errors in system file integrity structure.

    And of course defrag the drive.


    Ok, thanks, I will do that.
    Still doing defrag, taking long time http://i.imgur.com/nQm2T5s.jpg , could be that before while I had Norton installed it never removed that setting and windows was never able to defrag it.
    I did not pay attention what it said for C: but if other disks shows were defragmented last year there's a good chance C: had same date.
  12. Be careful about Norton Utilities. They tend to scrap operating system to junk.
  13. It definetly sounds like it is the startup programs that seems to be the problem. I personal don't use norton as the anti virus and just use windows defender with anti malware bytes. Both together should be enough to stop most common viruses.

    Second make sure that all programs that you have are ones that you use and are neccessary. Look both at the c and d drive as when you unstall a program, some of the files from the program may still be there.

    Try those things and do the defrag when all this is done. Never defrag while doing other tasks as it is pointless.
  14. velo3100 has a good point. micko_escalade, whe You run msconfig from run, at startup tab, how many programs are starting up with system. Eventhough, with 8 gigs of ram, it's hard to believe something would bother the system, once it's loaded up, but still.
  15. velo3100 has a good point. micko_escalade, whe You run msconfig from run, at startup tab, how many programs are starting up with system. Eventhough, with 8 gigs of ram, it's hard to believe something would bother the system, once it's loaded up, but still.
  16. Did defrag and scan but not much improvement.
    Attached is Whats in Start Up

  17. Greetings,

    There's not much to disable in Your case. Hmm. It's either HP Utility You most likely use [quick launch, and osd, for notifications], or intel stuff [persistence, and pro set].

    Can You try uninstalling KiS and MalwareBytes? Just for the time being, whether it won't fix the trouble?
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