how to contact asus for product key?

sabrina23

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May 23, 2015
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Hello I got an ASUS laptop that was bought overseas, windows 8, it came with Microsoft office on it but to activate it needs a product key but I can't seems to find that product key anywhere can you please help me out. It will be greatly appreciated. Thank You
 
Solution
Contact ASUS or the seller. Those keys cost money. If Asus installed the product, then they should have installed the key for it.

My first guess is that you got either a demo version with the demo expired (is this used) or that someone did something shady with it. A new machine with Office installed should have a key, in my humble and possibly wrong opinion.
Contact ASUS or the seller. Those keys cost money. If Asus installed the product, then they should have installed the key for it.

My first guess is that you got either a demo version with the demo expired (is this used) or that someone did something shady with it. A new machine with Office installed should have a key, in my humble and possibly wrong opinion.
 
Solution
I bought an Asus 2-in-1 tablet/laptop, and it was advertised as having Office 365 for an year, and there was card with activation number. But I also got a new Asus (micro deskto) where Office was a preinstalled trial.

Most manufacturers (not just Asus) have different policies what is bundled with their products depending on the market, in the same way Volkswagen cars sold in Europe are different from same VWs in States, or South Africa, or China. So, before contacting Asus (in the country where your laptop was bought), make sure what exactly was sold on it. But even then, I doubt you will get something - if you lost your new iPhone, would Apple send you a new one just because you claim to have lost it?