My wifi is working fine, but wired Internet doesn't work at all

mannrage

Reputable
May 24, 2015
1
0
4,510
My CenturyLink wifi is working fine, albeit slow, but my wireless isn't working at all. I have tried resetting the router multiple times to no avail. My router is a Zyxel Q1000Z if that helps.
 

Master Kittens

Reputable
May 24, 2015
25
0
4,530
First thing to test is your physical connection. When you connect a computer (assuming you're working on a computer) to the network via Ethernet, does the computer see the physical connection at all? This would be shown either by activity lights around the Ethernet port on either end, or by checking through the OS. If it sees the physical connection, then you need to confirm the computer is getting an IP address at all.

Also ave you tried using a different cable, or a different device?