Monitors go black while playing a game or watching videos at high resolutions

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SerialHugger

Reputable
May 22, 2015
11
0
4,510
Hello everyone,

A little over a week ago I was playing a game on one monitor, and watching videos on the other one when all of a sudden they both go black for a couple seconds. Whenever they came back on there was a notification bubble that read: "display driver nvidia windows kernel mode driver 347.88 stopped responding and has successfully recovered". It did this about 5 times and restarted but it fixed nothing. I'm not sure how long it just did that but now when they go black they don't come back and I have to forcefully restart my computer, the sound still goes though.

I tried swapping out my 500 watt PSU for 350 watt (A bit underpowered for my graphics card) and everything began working again so I ordered a 630 watt PSU. My computer was working fine for about 4 days and then it starts happening again.

Now I have removed my graphics card and took the heatsink off to check for any damage that may have happened and something looks burned on the bottom of the heatsink.

89480ca65f.JPG


The thermal paste should have covered the whole circle shouldn't it? There was a perfect square that looked like it could have, but was offset.

If it isn't this I am stumped. :( I've read similar things posted on here and other forums but a lot seem to say it's the driver, but the thing that confuses me is it can work fine if I turn the resolution down and/or disable the second monitor. So it makes me think it's an overheating issue. I would like to get more opinions though as I don't have much money to just guess.

SPECS:

  • cpu - Intel Pentium Processor E5700
    video card - GIGABYTE GeForce GTX 550 Ti
    psu - Rosewill RG630-S12 – Green Series 630-Watt
I actually don't know what my motherboard is right now, I can get it for you guys later if you want.

Any help at all is appreciated, thanks for taking the time to read. :)
 
Solution
ffg7
see if you can actually see the videocard fan spin at all. if the spin is stop & go then the fan controller on the videocard is screwed up? that 90c, is it for the videocard or the e5700 cpu?
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SerialHugger

Reputable
May 22, 2015
11
0
4,510
I got my thermal paste in today (finally) and I applied it but my computer is still doing it, I monitored the temperatures and it was getting up to 90 C just idling, I can't remember if I checked it before when it first started doing it, but is it possible the thermal paste was what was causing this the whole time? Everywhere I looked people was saying you should never have to replace it, but I think this may be it. I got it at 45 C right now after I turned my second monitor off and lowered the resolution. Hopefully if it sits a while the temps will get a bit better.
 
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ffg7

ffg7

Judicious
Apr 7, 2015
5,928
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34,665
close that other thread as you have 3 open for the same problem. if you had this many threads open for the same problem on the afterdawn.com site that I moderate, I would have closed 2 of them down. are you any good at wiring to try an experiment to see if the fan itself is good or not?
 
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SerialHugger

Reputable
May 22, 2015
11
0
4,510
Three open? I thought I only had two... I'll try to figure out how to close the other one and see if I have three. I clicked post an answer accidently if that might have caused it, oops. I can try it, just got my graphics card out.
 
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SerialHugger

Reputable
May 22, 2015
11
0
4,510
I just looked up a video showing how to make one run using a usb cord, I inserted the red and black wires into the corresponding slots and nothing happened. There's also a yellow wire on my fan but I don't think I needed to do anything to that one.
 
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SerialHugger

Reputable
May 22, 2015
11
0
4,510
Just to clarify, I cut the usb cord and not the fan cords, my fan looks sort of like this one: http://www.dhresource.com/0x0s/f2-albu-g2-M00-AF-CB-rBVaG1Q8qrWAZZL2AAai8MEhd3M346.jpg/Power%20Logic%2010cm%20PLD10010S12M%2012V%200.2A%202Wire%20For%20GIGABYTE%20GVN550WF2%20N56GOC%20R667D3%20R777OC%20Graphic%20card%20Fan,Cooling%20Fan.jpg
And I cut the USB cord open to expose the wires like this: http://thealika.com/files/intuos4/wacom_intuos4_small_usb_fix1.jpg

If that's what you meant I must of misunderstood it.
 
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ffg7

ffg7

Judicious
Apr 7, 2015
5,928
2
34,665
you did alright but I think there is not enough amperage thru the usb cord as usb ports have about 500ma wereas that fan might need at least 1amp. cut the connector off the other half of the connector & expose the red & black wires. connect the red pin of the fan to the red wire & the black pin to the black wire. the other end of the cable connect the red wire to a drive power cable's red pin & black wire to the black pin of that same power cable.
 
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S

SerialHugger

Reputable
May 22, 2015
11
0
4,510
I was hooking it up through a wall adapter. It made a lot of sense to me as it was doing exactly what I thought it was doing when I felt it with my hand because I couldn't see it well. I ran a game and it just kept pulsing and letting the temperatures go up.
 
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