Metro Last Light and Evolve crash and restart computer a few minutes in, or at specific points

Toggle sidebar Toggle sidebar
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540
GPU: Nvidia GTX 750 Ti
CPU: AMD Fx-4100 Quad Core 3.6GHz
RAM: 8GM

Whenever I launch Evolve or Metro: Last Light the game will crash my entire computer a few minutes in and then restart. I normally run two monitors, however I have tested with both plugged in and only one plugged in. The result becomes that a few minutes into launching the game, the monitors will, each, randomly show either black or a solid (random) color, and then after about 30 seconds the computer will restart

I was able to fix this error temporarily with Metro by changing a setting ingame to do with the PhysX, however now that game always crashes the computer right at a specific part, after a certain door opens and I look down the corridor, which leads me to believe it is unable to render something specific. There is no specific time at which this happens in Evolve, it can be at any point that I have the game up

I have NO idea what causes this issue, and it does not seem to be a problem with anyone else. Please help me fix this, thank you!
 
Sort by date Sort by votes
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540


For some reason I feel like I remember reading that it came already overclocked, I have no idea how I would check this though. I've never tried overclocking before
 
Upvote 0 Downvote
T

TallestJon96

Distinguished
Dec 27, 2014
256
0
18,810
Ok, sometimes over locking can cause random crashes, but factory over locks are usually fine.

Fixing crashes is hard because many things can cause it. Do you have anything to report temperatures, power consumption, clocks, etc?
 
Upvote 0 Downvote
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540


I have a program called CoreTemp. It shows my CPU temperatures in the taskbar, although I usually run fullscreen in games. It should also log other things like that
 
Upvote 0 Downvote
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540


Window 7 Enterpise
 
Upvote 0 Downvote
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540
I cut out stuff that seemed irrelevant or useless for what you wanted to see. And not yet because it crashes when I do so.....it gets annoying to deal with crashes. Also I'm not sure what data to bring out of it



CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.72.1.x64

Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 4

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1
-- Core 3
-- Thread 0 3
-- Core 2
-- Thread 0 2

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
HPET timer 25.000 MHz
Perf timer 3.532 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name AMD FX-4100
Codename Zambezi
Specification AMD FX(tm)-4100 Quad-Core Processor
Package Socket AM3+ (942)
CPUID F.1.2
Extended CPUID 15.1
Core Stepping OR-B2
Technology 32 nm
TDP Limit 95.0 Watts
Core Speed 3716.4 MHz
Multiplier x Bus Speed 18.5 x 200.9 MHz
Rated Bus speed 1004.4 MHz
Stock frequency 3600 MHz
Instructions sets MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, x86-64, AMD-V, AES, AVX, XOP, FMA4
L1 Data cache 4 x 16 KBytes, 4-way set associative, 64-byte line size
L1 Instruction cache 2 x 64 KBytes, 2-way set associative, 64-byte line size
L2 cache 2 x 2048 KBytes, 16-way set associative, 64-byte line size
L3 cache 8 MBytes, 64-way set associative, 64-byte line size
FID/VID Control yes
Min FID 7.0x
# of P-States 7

Chipset
-------------------------------------------------------------------------

Northbridge NVIDIA GeForce 7025 rev. A3
Southbridge NVIDIA nForce 630a rev. A2
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 8 GBytes
Channels Dual
Memory Frequency 669.6 MHz (3:10)
CAS# latency (CL) 9.0
RAS# to CAS# delay (tRCD) 9
RAS# Precharge (tRP) 9
Cycle Time (tRAS) 24
Bank Cycle Time (tRC) 34
Uncore Frequency 2008.8 MHz

Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x50
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Corsair (7F7F9E00000000000000)
Size 4096 MBytes
Max bandwidth PC3-10700H (667 MHz)
Part number CMZ8GX3M2A1600C9
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP yes
XMP revision 1.2
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 6.0-6-6-16-23 @ 444 MHz
JEDEC #2 7.0-7-7-19-27 @ 518 MHz
JEDEC #3 8.0-8-8-22-30 @ 592 MHz
JEDEC #4 9.0-9-9-24-34 @ 666 MHz
XMP profile XMP-1600
Specification PC3-12800
Voltage level 1.500 Volts
Min Cycle time 1.250 ns (800 MHz)
Max CL 9.0
Min tRP 11.25 ns
Min tRCD 11.25 ns
Min tWR 15.00 ns
Min tRAS 30.00 ns
Min tRC 50.63 ns
Min tRFC 160.00 ns
Min tRTP 7.50 ns
Min tRRD 7.50 ns
Command Rate 2T
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 6.0-6-6-16-27-2T @ 533 MHz (1.500 Volts)
XMP #2 9.0-9-9-24-41-2T @ 800 MHz (1.500 Volts)

DIMM # 2
SMBus address 0x51
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Corsair (7F7F9E00000000000000)
Size 4096 MBytes
Max bandwidth PC3-10700H (667 MHz)
Part number CMZ8GX3M2A1600C9
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP yes
XMP revision 1.2
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 6.0-6-6-16-23 @ 444 MHz
JEDEC #2 7.0-7-7-19-27 @ 518 MHz
JEDEC #3 8.0-8-8-22-30 @ 592 MHz
JEDEC #4 9.0-9-9-24-34 @ 666 MHz
XMP profile XMP-1600
Specification PC3-12800
Voltage level 1.500 Volts
Min Cycle time 1.250 ns (800 MHz)
Max CL 9.0
Min tRP 11.25 ns
Min tRCD 11.25 ns
Min tWR 15.00 ns
Min tRAS 30.00 ns
Min tRC 50.63 ns
Min tRFC 160.00 ns
Min tRTP 7.50 ns
Min tRRD 7.50 ns
Command Rate 2T
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 6.0-6-6-16-27-2T @ 533 MHz (1.500 Volts)
XMP #2 9.0-9-9-24-41-2T @ 800 MHz (1.500 Volts)

DIMM # 1
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 10 0B 02 03 19 00 09 03 52 01 08 0C 00 3C 00
10 6C 78 6C 3C 6C 11 20 95 00 05 3C 3C 01 2C 83 81
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 1F 11 01 01
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 02 9E 01 00 00 00 00 00 00 FC E5
80 43 4D 5A 38 47 58 33 4D 32 41 31 36 30 30 43 39
90 20 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 0C 4A 01 12 01 08 01 08 00 2A 0A 5A 24 00 5A 5A
C0 5A 78 10 F0 95 3E 00 00 05 3C 3C 01 2C 3C 00 00
D0 10 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00
E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

DIMM # 2
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 10 0B 02 03 19 00 09 03 52 01 08 0C 00 3C 00
10 6C 78 6C 3C 6C 11 20 95 00 05 3C 3C 01 2C 83 81
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 1F 11 01 01
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 02 9E 01 00 00 00 00 00 00 FC E5
80 43 4D 5A 38 47 58 33 4D 32 41 31 36 30 30 43 39
90 20 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 0C 4A 01 12 01 08 01 08 00 2A 0A 5A 24 00 5A 5A
C0 5A 78 10 F0 95 3E 00 00 05 3C 3C 01 2C 3C 00 00
D0 10 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00
E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


Monitoring
-------------------------------------------------------------------------

Mainboard Model M68MT-S2 (0x0000020E - 0x00A9FC4A)

Storage
-------------------------------------------------------------------------

Drive 0
Device Path \\?\scsi#disk&ven_hitachi&prod_hds721010cla#4&38892496&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name Hitachi HDS721010CLA
Capacity 931.5 GB
SMART Support Yes

USB Devices
-------------------------------------------------------------------------

USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x2687, product=0xFB01
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0xC52B
USB Device Xbox 360 Controller for Windows, class=0xFF, subclass=0xFF, vendor=0x0E6F, product=0x0213
USB Device USB Composite Device, class=0xEF, subclass=0x02, vendor=0x046D, product=0x0802

Graphics
-------------------------------------------------------------------------

Number of adapters 1

Graphic APIs
-------------------------------------------------------------------------

API NVIDIA I/O
API NVIDIA NVAPI

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Name NVIDIA GeForce GTX 750 Ti
Board Manufacturer EVGA Corp.
Revision A2
Codename GM107
Technology 28 nm
Memory size 2 GB
PCI device bus 2 (0x2), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x3842)
Model ID 0x1380 (0x3753)
Performance Level 0
Core clock 1254.5 MHz
Memory clock 2700.0 MHz

Win32_VideoController AdapterRAM = 0x80000000 (2147483648)
Win32_VideoController DriverVersion = 9.18.13.5286
Win32_VideoController DriverDate = 05/11/2015

Monitor 0
Model HP w1907 (Hewlett Packard)
ID HWP26A3
Serial 3CQ8291YYK
Manufacturing Date Week 29, Year 2008
Size 19.1 inches
Max Resolution 1440 x 900 @ 59 Hz
Horizontal Freq. Range 24-83 kHz
Vertical Freq. Range 50-76 Hz
Max Pixel Clock 140 MHz
Gamma Factor 2.2

Monitor 1
Model DELL SE178WFP (Dell Computer)
ID DELD017
Serial G490H8720GXL
Manufacturing Date Week 27, Year 2008
Size 17.2 inches
Max Resolution 1440 x 900 @ 59 Hz
Horizontal Freq. Range 30-83 kHz
Vertical Freq. Range 50-77 Hz
Max Pixel Clock 140 MHz
Gamma Factor 2.2


Software
-------------------------------------------------------------------------

Windows Version Microsoft Windows 7 (6.1) Enterprise Edition 64-bit Service Pack 1 (Build 7601)
DirectX Version 11.0
 
Upvote 0 Downvote
T

TallestJon96

Distinguished
Dec 27, 2014
256
0
18,810
Hmm... I can't see any thing in particular that would cause issues. You have 64-bit OS, a good resolution for your card, and a system that should run cool. All I can say is update drivers, and do the "validate game files" in steam. A reinstall could help in theory, but it I'm out of ideas.
 
Upvote 0 Downvote
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540
Reinstalling and validating files didn't help. I went ahead and launched it once more, and this time spammed the screenshot button. This was the last screenshot that Steam was able to process before the computer crashed

njTFPSi.jpg


The crash happens as this door is opening, a few seconds after it has started opening
 
Upvote 0 Downvote
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540


Ok so it worked. And then it stopped working. And now I'm upset
 
Upvote 0 Downvote
James Mason

James Mason

Titan
Jan 2, 2014
13,553
7
74,965
If your card is only a few months old, it should still be under warranty from the manufacturer. Go to their webpage (msi/gigabyte/asus/ect) and look for the support page, they'll want the serial number of your GPU which will be on a sticker on it somewhere, usually the back.

You can use Event Viewer, but it will likely confirm the same thing. (start > search)
Start the game, let it crash, go check out the latest System and App events in Event Viewer and look for errors.
There will be something in there about your display driver crashing and failing to recover usually.

You can also go into your Advanced System Propoerties and turn off the automatic restarts so you can actually read the BSOD it shows.

 
Upvote 0 Downvote
T

TheBasementNerd

Reputable
May 26, 2015
30
0
4,540
I figured out the reason for this, my PSU wasn't delivering enough power. It would overload my system (the cable was burned, we checked the connection) and then a restart came from the system being in suspension
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom