I Can't Connect To The Internet

me036

Reputable
Jul 28, 2014
56
0
4,630
My phone is OPPO R1011 every time i try to conect to the internet it keeps on saying Wi-fi and mobile data are turned off but when i go to in settings --> mobile network---> Enable data, enable 3g, and data roaming are all enabled but why can't i still connect to the internet please help me
 
Solution
Is the phone specifically for the Cellular Service provider you have, or is it a generic or unlocked phone?

If it not say an AT&T phone connecting to an AT&T network then there are specific connection settings on the 3g/4g data modem that needs to be reconfigured to the cellular network you are trying to use.
In that case you will need to contact your cellular provider to get the proper configuration settings and hopefully instructions on how to change it on your specific phone.

me036

Reputable
Jul 28, 2014
56
0
4,630


Well im trying to connect to a cellular data plan and no I never saw it worked when i got my phone
 
Is the phone specifically for the Cellular Service provider you have, or is it a generic or unlocked phone?

If it not say an AT&T phone connecting to an AT&T network then there are specific connection settings on the 3g/4g data modem that needs to be reconfigured to the cellular network you are trying to use.
In that case you will need to contact your cellular provider to get the proper configuration settings and hopefully instructions on how to change it on your specific phone.
 
Solution

me036

Reputable
Jul 28, 2014
56
0
4,630


yeah i'll contact them thank you