I have a cyberpower system built 9/2013 (still under warranty! Yay!) with an ASUS P9X79 LE mobo, with the standard Realtek audio, and it stopped working today, from both the back and front audio ports. I say mostly, because if I turn it up ALLLLL the way, I can hear whatever I'm playing kinda garbled like, and there's a high pitched feedback whine. I had installed a second Radeon 7970 graphics card this morning, but I hardly think this could be a reason for the failure...?? It was working fine yesterday. Anyway, here's what I've done so far to remedy the situation:
- I've tried three different sets of speakers, no change, same garbled output with high whine at top vol.
- I've updated the Realtek drivers downloaded from ASUS's website; rebooted after uninstall of old driver (a 2012 version), and install of new driver (version 7.12.0.7719, from 6/20/2014) with no change, same crappy output.
- Checked the cable, in between swapping out speaker sets. Yes, I'm plugging into the right port.
- Checked the BIOS settings to see if default had changed. No.
- Checked "playback devices", changed defaults and changed back, no change.
- Device manager says (surprise!) all sound devices are working properly (AMD High Definition Audio Device, and Realtek High Definition Audio)
I've had problems with speakers before, but some years ago, and with a different comp. The speakers did actually take a crap, and getting new ones worked. That isn't the case this time. I'm suspicious of motherboard failure here, and wish I had an older audio card I could try out. Still, three sets of speakers with the same output pretty much nails it, unless somebody here has something else I should try?? Thanks in advance for your help!
- I've tried three different sets of speakers, no change, same garbled output with high whine at top vol.
- I've updated the Realtek drivers downloaded from ASUS's website; rebooted after uninstall of old driver (a 2012 version), and install of new driver (version 7.12.0.7719, from 6/20/2014) with no change, same crappy output.
- Checked the cable, in between swapping out speaker sets. Yes, I'm plugging into the right port.
- Checked the BIOS settings to see if default had changed. No.
- Checked "playback devices", changed defaults and changed back, no change.
- Device manager says (surprise!) all sound devices are working properly (AMD High Definition Audio Device, and Realtek High Definition Audio)
I've had problems with speakers before, but some years ago, and with a different comp. The speakers did actually take a crap, and getting new ones worked. That isn't the case this time. I'm suspicious of motherboard failure here, and wish I had an older audio card I could try out. Still, three sets of speakers with the same output pretty much nails it, unless somebody here has something else I should try?? Thanks in advance for your help!