I try to install my drivers for the graphics card I recently got and I get a blue screen every time. Please help!

Toggle sidebar Toggle sidebar
K

killedbynutz

Reputable
Jun 1, 2015
12
0
4,510
I start to download the drivers from the disk and sites and when it gets to about 40% of the download I get a BSOD. I honestly don't know what is causing the problem, help would be greatly appreciated!
 
Sort by date Sort by votes
Forgotten031511

Forgotten031511

Honorable
Jun 1, 2015
1,004
2
11,665
Hold on, you are installing them from the disk and website? You can only do one, did you install from the disk and upgrade from the website for the latest drivers?

Are you getting BSOD during the INSTALL or DOWNLOAD from the website? If you having problems from the website, just use the disk and install the drivers the card came with. Their control application (ATI Catalyst or nVida GeForce) should be able to check for updates after the original install.
 
Upvote 0 Downvote
K

killedbynutz

Reputable
Jun 1, 2015
12
0
4,510

I tried downloading from both the disk and the website. And I believe it blue screens during the download but it may be the install. idk

 
Upvote 0 Downvote
Forgotten031511

Forgotten031511

Honorable
Jun 1, 2015
1,004
2
11,665
This still does not make sense. If you have a disk, then install the drivers from that. Don't worry about any website driver download. If you BSOD on a DOWNLOAD, then it is not your graphics card...it is much more. If it BSOD when INSTALLING the drivers, then it might be your compatibility.
 
Upvote 0 Downvote
K

killedbynutz

Reputable
Jun 1, 2015
12
0
4,510

Well the blue screen happens from the disk so I tried getting the drivers from the website. The disk and website both give me a BSOD, if I get a blue screen from the download or the install I do not know.
 
Upvote 0 Downvote
Forgotten031511

Forgotten031511

Honorable
Jun 1, 2015
1,004
2
11,665
If you are getting the BSOD from INSTALLING the drivers, from both website and disk, then there is a problem somewhere in the compatibility and/or your system cannot handle this card.

Can your PSU support your card and your system? If there is not enough power, this can also cause the BSOD. What is the error reported causing the BSOD?

Did you try calling the manufacturer for advise or compatibility checks? They might know more at this point.
 
Upvote 0 Downvote
K

killedbynutz

Reputable
Jun 1, 2015
12
0
4,510


I know that my power supply is capable of handling the card so the problem isn't there. Also I will check to see what the error.
P.S- Sorry for the late reply

UPDATE: The system messages (I think that's what they were called) were Stop: 0x0000007E and atihdw76.sys

 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom