Random black screens with sound

Toggle sidebar Toggle sidebar
C

clutch770

Reputable
Jun 1, 2015
2
0
4,510
Hi everyone,

Its my first post so plz be gentle, I just completed my first PC build about a month ago. Everything was going good, ran new tower on my TV for awhile with no problems. Purchased a monitor about 2 weeks ago Benq 24" led monitor, and have been getting some random black screens accompanied by what looks like the screen jerking. It happens completely random as far as I can tell. My question is, is this a GPU issue or a monitor problem. Also I have sound threw whole time and screen comes back and can still play...
 
Solution
Darkbreeze
Well, hopefully that cleared it up. Usually it does. Rarely, it's something else and as you say only time will tell. Here's the skinny though. EVERY time new drivers are released, install them manually and use this process each and every time. Otherwise, you're just inviting trouble. If you use the DDU at every driver change, it pretty much eliminates driver related issues that don't simply stem from crappy drivers.
Sort by date Sort by votes
Darkbreeze

Darkbreeze

Retired Mod
Jun 24, 2014
80,411
7,631
176,790
Full system specs? Settings? Latest driver version AFTER doing a clean install?

**CLEAN DRIVER INSTALLATION**

The next big issue for many users is having a CLEAN driver installation. Many users upgrading from older cards or integrated graphics that use older driver versions by the same OEM, meaning Nvidia or AMD based, often assume it will be a bang, bang process. Sometimes it is if they've kept up with keeping the drivers current but more often it is not.

It's also often not enough to simply install the drivers that came on disk with the graphics card or to just find and download current drivers. In many cases the system has seen repeated driver updates, partial or damaged driver installations or the installation of differently tiered graphics products in addition to a variety of different "tweaking" utilities, all of which may have left behind varying levels of registry entries and system file versions that are likely to cause complications with the installation or implementation of new drivers.

This can have a wide variety of results including no problems at all, refusal of the new drivers to even install or anything in between as well as driver conflicts and poor performance. It's imperative that you start with a clean slate by removing ALL previous graphics drivers for that architecture or platform that might interfere with the transition to the new drivers. Making sure you are trying to install drivers INTENDED for use with your GPU model or Windows version is extremely important as well.

There has been a high level of success resolving these kinds of issues by doing the following.

Remove the current drivers or driver framework from the "Add/Remove programs" or "Programs and features" applet in Windows control panel first.

Download, but do not yet install, the drivers that are appropriate for your graphics card and operating system from the Nvidia or AMD website.

Nvidia graphics drivers

AMD graphics drivers


Download and run Wagnard tools "Display driver uninstaller" which I highly recommend and is fully endorsed by many top level tech websites including Guru 3D and Tom's Hardware. Choose the option from the drop box that applies to your platform, AMD, Nvidia or Intel, and when it asks to reboot into safe mode in order to perform the uninstall process, click yes and allow the program to proceed.

Guru3D Display Driver Uninstaller



After the uninstallation process is complete, install the new driver package you previously downloaded followed by a reboot of the system to ensure the new drivers are properly initiated.

Using the DDU to create a clean environment is sufficient for a large majority of users but is not going to be the immaculate solution for every user and every situation. Some issues are more involved and may require a new Windows installation or further investigation to determine hardware and other driver compatibility.

 
Upvote 0 Downvote
C

clutch770

Reputable
Jun 1, 2015
2
0
4,510
So far so good, i did the wipe and did a clean install. Only time will tell cause its has gone days before without messing up then BAM its blinking again.

FX 6300 @ 4.51mhz
Sapphire R9 280 3gb
Corsair Vengence 2x4gb 1600mhz CL9
ASUS M5A99X EVO R2.0
CM Evo 212
Corsair 600w semi modular
WD Blue 1tb
WIn 8.1

Catalyst 14.12
 
Upvote 0 Downvote
Darkbreeze

Darkbreeze

Retired Mod
Jun 24, 2014
80,411
7,631
176,790
Well, hopefully that cleared it up. Usually it does. Rarely, it's something else and as you say only time will tell. Here's the skinny though. EVERY time new drivers are released, install them manually and use this process each and every time. Otherwise, you're just inviting trouble. If you use the DDU at every driver change, it pretty much eliminates driver related issues that don't simply stem from crappy drivers.
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom