Video freezes when gaming; audio & game keeps playing

rokudoo · Jun 2, 2015

*NEW INFORMATION* After one of these freezes I alt-tabbed and caught a quick glimpse in the corner of my screen of an error saying that my video card had failed.

So basically any graphics-intensive games that I play seem to have the same/similar problems.
I am pretty sure that my graphics card is failing but I'd like a second opinion before I go out and get another one. Thanks for any help!

PC Specs-
MB: Gateway IPIMB-AR
Proc: Intel Core i5-3330 CPU 4 cores @ 3.00GHz
RAM: (2) 8gb PC3-12800 DDR3 800mhz (16 gb total)
HDD: 913GB Seagate
Vid: AMD Radeon HD 7700 Series

Darkbreeze · Jun 2, 2015

Try everything at the following link, especially the Clean drivers installation section, before trying to convict the GPU or PSU. Also, what is the exact model number of your current power supply?

http://www.tomshardware.com/faq/id-2492424/laymans-simple-guide-solving-graphics-card-issues.html

rokudoo · Jun 2, 2015

Darkbreeze :

I have a 300 watt FSP300-60tha(1)

Karoths · Jun 2, 2015

i think you can use a better psu to power the card more better it could be a display driver failure or check your clock speeds they might be pushed to high which fails the card and freezes the screen due to render failure

Darkbreeze · Jun 2, 2015

Get a 450w or higher PSU of Tier 3 or higher quality. To start with, you have a crap PSU model. Secondly, it does not have sufficient capacity for ANY 7700 series GPU, regardless of specific model. The necessary capacities are here:

http://www.realhardtechx.com/index_archivos/Page362.htm

And the PSU Tier list is here:

http://www.tomshardware.co.uk/forum/id-2547993/psu-tier-list.html

I'd pretty well guarantee your PSU is the problem.

rokudoo · Jun 2, 2015

Karoths :

I haven't touched my clock speeds in a while so it should still be the standard speeds, and I've never had problems with my psu before.

rokudoo · Jun 2, 2015

I've used the same PSU for a few years now, but I guess it was inevitable that it couldn't keep up with my GPU; was about time for an upgrade anyway. Thanks for taking the time to help, I'll be sure your advice doesn't go to waste!

Darkbreeze · Jun 3, 2015

One final thing I'd like to note. When a graphics card is underpowered, or the PSU is low end and has bad voltage regulation which may actually overvolt the GPU and other components, or allow an exceptional amount of ripple or noise, this can affect hardware like the GPU and cause symptoms that would seem to be a failure of that component, but is actually just the PSU. In some cases, the PSU may also physically damage the hardware, so that's something to consider since that's definitely not the best PSU, by far, and is lower than the recommended capacity for your card even if it was a brand new high end unit.

427impalazone · Jan 14, 2019

I found it was applications/services that were starting up with windows, did a clean boot. went into MSCONFIG / services , clicked hide Microsoft services , then disabled all, then task manager/ startup and disabled everything, when you find this works you can go back and turn on a few services /apps at a time and reboot till you find the one(s) it was.

Darkbreeze · Jan 14, 2019

Please do not necro threads that have seen no response in more than three months unless you are the thread originator. Thanks.

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Video freezes when gaming; audio & game keeps playing

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