Computer Crashes while Gaming Due to Asus Amd Radeon R9 280X 3GB 384Bit GDDR5

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korhag

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Jun 7, 2015
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Hello All,

Here is my computer.

G.Skill RipjawsX 16GB(2x8GB) 1600MHz DDR3 Ram
Cooler Master Hyper 212X ?ntel 2011/1366/1156/1155/775 AMD FM1/AM Competible CPU Fan
Asus Amd Radeon R9 280X 3GB 384Bit GDDR5 (DX11.2) PCI-E 3.0 Graphics Card
Intel Core i7 4790K 4GHz 8MB Cache LGA 1150 Processor
Seagate Desktop SSHD 2TB 7200RPM + 8GB Hybrid SSD Sata 3.0 64Mb 3.5" Hard Disk
Cooler Master B 600W %85 Efficent Active PFC 120mm Fan Power Supply
Zalman Z3-PLUS(BL) USB3.0 Midi Tower
MSI Z97 GAMING 5 Intel Z97 3300MHz(OC) DDR3 LGA1150 ATX Motherboard
Philips 243V5LHAB/00 23.6" 5ms (Analog+DVI+HDMI) Full HD Led

My problem is while I'm gaming the computer crashes and I need to shut down/reset after that. I think it is GPU related because, the screen froze with some brown/red/stripes bur for example I can keep talking via with Skype. So I guess this means CPU works fine at that time only GPU having problems because I don't get any visuals. And it is almost random. Sometimes it doesn't do that for 2-3 hours sometimes in 1 hour.

Click to see the PROBLEM

Anyway I read and tried a few things. But none of them completely solved my problem. And I'm not sure if I did it right.

The one I believed to be helpful was changing the Clock settings of the GPU. And I have some questions about this.
SCREENSHOT
gOmGjB7.png

For Graphics Card Info
8dd.png

Catalys Control Center
kfUcw1Y.png

As you can see, with both Trixx and AMD Cataylst Control Center I see the same values for my downgraded clock settings (My Set Values are: 800/1500, Default is 1070/1600). But When I check the the GPU-Z it shows the maximum values as 1070/1600.

So I believe this is where my problem lies. I would be grateful if anyone can help me about how I can change and force my Graphic Card to obey the Downgraded Clock settings or any other solution for this problem.

Please let me know if I can provide nay other information to help you to understand or help me about this.

Thanks in advance to everybody.
Regards,
 
Solution
niek1
Sorry for such a late answer but I hope this helps you!

It's the card. I had a 7970. The R9 280x is a re-brand of the 7970. This card has a faulty design, the problem is the video memory. Some say that the memory was meant to run at 1.5 volts while with this card it runs at 1.6 volts. But from what I've heard it's because the memory can't cool properly. Due to it overheating (be it from insufficient cooling or the voltage being too high) the card malfunctions. It is definitely your card. I know this because I had the exact same issue.

What you can do is down clock your GPU. Doing this will make it crash less frequent. Though this is not a long term solution! I would recommend you to start looking for another card.
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Arronleeds

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Nov 14, 2014
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you are getting artifacting if you see stripes and glitches. this is probably due to your gpu, if you have overclocked it in the past to the point its not stable but its not actually showed any sign of artifacting then you may have fried it, how long have you had it?
 
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K

korhag

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Jun 7, 2015
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Sorry English is not my main language so I am not sure what did you mean by saying `articafting'.

But as an answer no I didn't overclocked it. As contrary I tried to underclock from its default settings to get rid of this problem. But it seems I can't change the default settings. Because as you can see GPU-Z it still says the current settings = default settings on contradiction to both TRIXX and Cataylst Control Center.

And I can still play games with ultra settings until it crashes. So I don't believe it is fried. Not yet at least :).

I hope someone can help me. I don't know much about how to overclock or underclock and it seems I can't change my default settings (which is 1070/1600). I see some guy solved his problem by changing it to 1000/1500 but even I change it from CCC and Trixx it seems GPU-Z insist the settings is still 1070/1600. So I believe this is where the problem lies. If only I can find a way to change this settings for certain.

(Also added a Click to See the PROBLEM image to the main post . Which is a picture I took with my mobile phone after it crashed)
 
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niek1

niek1

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Dec 19, 2014
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4,540
Sorry for such a late answer but I hope this helps you!

It's the card. I had a 7970. The R9 280x is a re-brand of the 7970. This card has a faulty design, the problem is the video memory. Some say that the memory was meant to run at 1.5 volts while with this card it runs at 1.6 volts. But from what I've heard it's because the memory can't cool properly. Due to it overheating (be it from insufficient cooling or the voltage being too high) the card malfunctions. It is definitely your card. I know this because I had the exact same issue.

What you can do is down clock your GPU. Doing this will make it crash less frequent. Though this is not a long term solution! I would recommend you to start looking for another card.
 
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