Barebones setup to test Mobo. No power to keyboard or mouse. No signal to monitor.

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I3reeze

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Jan 23, 2015
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Hey all,

So I recently had a power surge (or so I think) and I did not have adequate protection at the time so my computer was damaged. I got the PSU replaced and am still having issues such as not actually booting into BIOS/UEFI, so having to restart a couple times. There are also issues with not actually booting into games but that's probably a HDD/SSD issue.

Anyway, my setup right now is this:

1) ASRock Extreme4 motherboard

2) Intel i7-5820K CPU

3) Corasir H110i GT CPU cooler

4) One stick of G.Skill Ripjaws Series 4GB RAM

5) One (of two) Sapphire Radeon R9 290X GPU

6) Corsair HX1000i PSU

I've got fans connected to the cpu-cooler radiator and everything is lighting up and moving as it should. However, the mouse/keyboard do not light up or give any sign that they are powered. Also, the monitor just sits in its sleep state; I can mess with the input settings but the HDMI setting (as well as the others, of course) get no signal.

I feel like this is probably an issue with my GPU setup as I was running 2xCrossfire, so I'm thinking that I may just be forcing the monitor/mobo to read from something that they haven't been reading from. I have tried putting both GPUs in both possible positions that the mobo might want (PCIE1 and PCIE3)

I have tried to reset CMOS multiple times and have already taken out the CMOS battery for a while before putting it back in. I have not, however, tried pressing the Rest CMOS button while the battery is out. Thought that might cause an issue.

Here are some images of what I've got going on right now:
http://imgur.com/a/05lEs

Thank you very much.
 
Solution
cin19
I look at those images again, I found you use the M2 SSD, and you should install the GPU in the pcie1, not in the pcie5 because from the manual ( page 6) you can see it will be disabled when you use the M2 SSD. http://download.asrock.com/manual/qig/X99%20Extreme4_multiQIG.pdf
Also you do not connect the AIO water cooler fan cable into the MB, from the #3 images ( the cpu fan headers are next to the 8 pin atx 12v), you have to plug it into the MB fan header not just connect to other power source. Also make sure plug 2x 8-pin pcie power cables into the r9 290x too.
And check the M2 SSD compatible list http://www.asrock.com/mb/Intel/X99%20Extreme4/index.us.asp?cat=Storage
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I3reeze

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Ah. Not sure what that does exactly but it is now plugged in and I do not get any different result with the monitor, mouse, or keyboard. Thanks for pointing that out though :)
 
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cin19

cin19

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Mar 14, 2011
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I look at those images again, I found you use the M2 SSD, and you should install the GPU in the pcie1, not in the pcie5 because from the manual ( page 6) you can see it will be disabled when you use the M2 SSD. http://download.asrock.com/manual/qig/X99%20Extreme4_multiQIG.pdf
Also you do not connect the AIO water cooler fan cable into the MB, from the #3 images ( the cpu fan headers are next to the 8 pin atx 12v), you have to plug it into the MB fan header not just connect to other power source. Also make sure plug 2x 8-pin pcie power cables into the r9 290x too.
And check the M2 SSD compatible list http://www.asrock.com/mb/Intel/X99%20Extreme4/index.us.asp?cat=Storage
 
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Solution
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I3reeze

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Jan 23, 2015
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Okay I have now connected the GPU to the PCIE1 slot and removed the second GPU. The water cooler fan is now connected to CPU_FAN1 on the top side of the motherboard. And I still have the 2x8-pin cable connecting the GPU to the PSU.
I'm still not getting anything from the monitor/keyboard/mouse. When I turn on the power switch on the back of the PSU, light shines in the keyboard keys for a second so I know power is able to reach it.
However, there is a new bit here: a red LED is now shining near the bottom right corner of the motherboard.
Here are some pics of the current setup: http://imgur.com/a/MYLOd

Again, thank you for your time.
 
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cin19

cin19

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The red LED is for BIOA_A, try to clear the CMOS again. Because the pc does not boot, you should not have the display from the monitor, so the USB keyboard/ mouse don't work either , and you do the right way to connect them into the USB2.0.

you still have the red led after to clear the CMOS, try check the cpu socket to see there is the bent pine or not. Also try use other GPU you known it worked because the i7 does not have onboard iGPU.

And do you check your M2 SSD is in the support list.
 
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I3reeze

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Jan 23, 2015
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I've already cleared CMOS multiple times and I've removed/rubbed the battery multiple times as well. The CPU is not the issue because it's been working for months, though I suppose I'll check it anyways. Would a power surge damage a CPU like that? It's been working for the last couple weeks just fine aside from poor booting.

And yes the M2 SSD works fine as well. The whole build worked for months at one point and after this situation I had a few weeks ago, I've been having issues.

THAT BEING SAID, I've been in communication with ASRock support and based on my situation and the results of my troubleshooting, I'll be sending my Mobo in for an RMA.

I know you're listed as Motherboard and Monitor moderator but would you know about any other components which I may have to troubleshoot after I get this new mobo? All I have left (that I can think of) is the GPUs, RAM, and CPU. The CPU would really suck but I'll still check it out. Aside from checking for bent pins, I don't know what else to check for.

Thank you again for your time! :)
 
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cin19

cin19

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Mar 14, 2011
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Most of the time if there is the power surge in your home, it can damage the PSU or the MB, even other component like GPU, cpu too. So your MB has the BIOS_A red LED, the problem maybe from the MB, but check the cpu to see it has the burner mark or not. You should buy one power strip at least or even one UPS for your PC.

If the MB has problem, the PC does not boot you can't check other components like the gpu, ram, etc at all. So wait for the MB, then test it again, because nobody knows which component is bad until you put it to test.
 
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