this bluescreen had just popped up, can someone take a look at the dump files and tell me what's wrong?
http://1drv.ms/1QgCewo
http://1drv.ms/1QgCewo
[Error] BSOD Kmode_Exception_Not_Handled
- Thread starter Falkniven
- Start date
ingtar33
Glorious
- Dec 17, 2012
- 9,017
- 198
- 45,840
yep. chrome broke windows.
nothing else in the dmp file. looks like chrome.exe suffered an unrecoverable memory error. that can be either a ram problem or simply a chrome issue. nothing more in the dmp file to tell us what specifically broke.
nothing else in the dmp file. looks like chrome.exe suffered an unrecoverable memory error. that can be either a ram problem or simply a chrome issue. nothing more in the dmp file to tell us what specifically broke.
chrome was running but it does not look like a chrome problem.
it looks like a problem in a internal functions of the windows plug and play manager.
I would change the memory dump type from minidump to kernel memory dump so that
the system will save debug info on PNP and USB calls as well as internal logs.
looks like you also have some type of sleep issue with your hardware.
Here is info on changing the memory dump type to full or kernel:
https://www.sophos.com/en-us/support/knowledgebase/111474.aspx
you could also try running cmd.exe as an admin and run
verifier.exe /standard /all
then reboot and wait for the next bugcheck,
Note: use
verifier.exe /reset
to turn off verifier driver checking when you are done testing or your machine will run slowly until you do.
in this case I would not expect verifier to find much (except if there is a conflict between your sound card and your sound support in your Graphics driver) It might also find memory corruption caused by the razer overlay driver rzpmgrk.sys
update this driver if you can: (not sure there is a update)
-Media Audio Driver (WDM) by C-Media
\SystemRoot\system32\drivers\cmudax3.sys Mon Sep 03 23:01:28 2012
http://www.cmedia.com.tw/EN/DownloadCenter_Detail/pserno-0/dtype-ALL.html
(also confirm you have this device and it was not installed by mistake, I did not see your motherboard sound driver installed)
anyway, get a kernel memory dump and then the plug and play problem can be looked at.
note: most drivers look up to date.
machine:
BIOS Version 2601
BIOS Release Date 03/24/2015
Manufacturer ASUSTeK COMPUTER INC.
Product M5A97 R2.0
Version Rev 1.xx
Processor ID 120f6000fffb8b17
Processor Version AMD FX(tm)-4130 Quad-Core Processor
Processor Voltage 8eh - 1.4V
External Clock 200MHz
Max Speed 3800MHz
Current Speed 3800MHz
it looks like a problem in a internal functions of the windows plug and play manager.
I would change the memory dump type from minidump to kernel memory dump so that
the system will save debug info on PNP and USB calls as well as internal logs.
looks like you also have some type of sleep issue with your hardware.
Here is info on changing the memory dump type to full or kernel:
https://www.sophos.com/en-us/support/knowledgebase/111474.aspx
you could also try running cmd.exe as an admin and run
verifier.exe /standard /all
then reboot and wait for the next bugcheck,
Note: use
verifier.exe /reset
to turn off verifier driver checking when you are done testing or your machine will run slowly until you do.
in this case I would not expect verifier to find much (except if there is a conflict between your sound card and your sound support in your Graphics driver) It might also find memory corruption caused by the razer overlay driver rzpmgrk.sys
update this driver if you can: (not sure there is a update)
-Media Audio Driver (WDM) by C-Media
\SystemRoot\system32\drivers\cmudax3.sys Mon Sep 03 23:01:28 2012
http://www.cmedia.com.tw/EN/DownloadCenter_Detail/pserno-0/dtype-ALL.html
(also confirm you have this device and it was not installed by mistake, I did not see your motherboard sound driver installed)
anyway, get a kernel memory dump and then the plug and play problem can be looked at.
note: most drivers look up to date.
machine:
BIOS Version 2601
BIOS Release Date 03/24/2015
Manufacturer ASUSTeK COMPUTER INC.
Product M5A97 R2.0
Version Rev 1.xx
Processor ID 120f6000fffb8b17
Processor Version AMD FX(tm)-4130 Quad-Core Processor
Processor Voltage 8eh - 1.4V
External Clock 200MHz
Max Speed 3800MHz
Current Speed 3800MHz
You would have to run the verifier.exe and change the memory dump type to kernel. The minidump you provided does show a problem but does not save the info to determine the cause of the problem. The info will be saved if you use a kernel memory dump, and it will bugcheck much faster if you run the verifier flags.
your non verifier crash too 6 days and 21 hours. It would be consistent with a bug in
C:\Windows\system32\drivers\rzpmgrk.sys Thu Apr 17 12:36:12 2014
this driver tends to corrupt memory used by other drivers. it is the razer overlay manager, you can disable it if you don't actually use it.
or use it a bunch and stress your system and you can get a bugcheck faster when running verifier.
your non verifier crash too 6 days and 21 hours. It would be consistent with a bug in
C:\Windows\system32\drivers\rzpmgrk.sys Thu Apr 17 12:36:12 2014
this driver tends to corrupt memory used by other drivers. it is the razer overlay manager, you can disable it if you don't actually use it.
or use it a bunch and stress your system and you can get a bugcheck faster when running verifier.
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