Comcast Internet Constant Drops

Tommy McLean

Reputable
Mar 15, 2015
14
0
4,510
So, for the past week or 2, I've been experiencing MAJOR internet drops. I have Windows 8.1 and I do have a verified router (from Comcast themselves). The router is the 2nd most recent one as of 3-4 months ago. I don't have immediate access to it. It may take a few minutes to respond to the help that I'm hoping to get. I've been watching my Wi-Fi Status tab for awhile and when my internet drops, IPv6 Connectivity drops first, then IPv4 Connectivity drops, and then for about 5-7 minutes I have no internet connection (Including Ethernet)
 

Tommy McLean

Reputable
Mar 15, 2015
14
0
4,510


Through USB or Ethernet?
 

Tommy McLean

Reputable
Mar 15, 2015
14
0
4,510


I've done this before, this being having the ethernet connected. It still drops. Also for some odd reason whenever I connect by ethernet the Wi-Fi name ends with _EXT even if I've attempted resetting my modem/router.