external hard drive won't show up

LP14

Reputable
Jun 13, 2015
2
0
4,510
Brand new external Seagate expansion HD shows up in Disk Drives but not in Disk Management - and not when I open - My computer...

Help. It works great on a different PC - but not on the one I need it to.

Lori
 

LP14

Reputable
Jun 13, 2015
2
0
4,510


 

vexzite

Honorable
Mar 2, 2013
52
0
10,630


If the drive is not listed in there, then your computer probably doesn't recognize it. Have you set it to a letter in Disk Managment?
 
Hi there LP14,

As the HDD is not recognized by Disk Management but works just fine on other systems, then I guess this should be drivers related issue.

You can go to Disk Management -> Uninstall the drive -> unplug it and reboot -> plug it back in and see whether it will appear.
In case the issue persists, I would advise you to reinstall your USB 3.0/2.0 drivers. You can find them on your MOBO's website.

Have you tried using different ports? If you haven't, you can try the ones on the back of the computer case.

Cheers,
D_Know_WD