Brother MFC-495cw Printing Issue with Windows 7 & windows 10 preview mode with Chrome 43 & IE 11....

kjames1973

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Jun 13, 2015
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Hello,
I have contacted both Microsoft and Brother and both were useless.
I have uninstalled and reinstalled the software, firmware, drivers, and also removed devices from control panel on both PC's. Now when I print, this seems to only happen with in the two browsers i use the most. For example: I go to a website. At first i thought it maybe the coding of the website. However, I tried others. Same issue. The issue is when I go to print preview and see what it is before I print. The ext overlays or runs over each other or on top of each other. It's kind of hard to explain. I test printing in word and other programs and all is OK. Another one example I will go to say NFL.com and it does not print or display the site the way it should be. It will manually type out each link and align it all to the left with just the links then show the images and other stuff under neath all that like on page 3 or 4. Another words I think it is a formatting issue. But, I have tried to restore defaults in both browsers and printer preferences. No go. Any suggestions. It is making it annoying for sites we need to print stuff out.

Thanks, Karl
 
Solution
IE is not known for extensions, so I would not expect a fix for it.

You can post an image of the print in an image service like Imgur and link to it here.

kjames1973

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Jun 13, 2015
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digitaldoc,
I appreciate the reply. I will try that out for sure. Glad I am not totally loosing it. I thought it maybe a formatting issue. This is good for chrome, but what happens with IE. They do not have extensions like chrome do they?
There should be a permanent fix for this some how. Any other suggestions or maybe anyone else on the forum has some ideas?

Can I send you a screen shot to email address to show you what I mean?

Thanks, Karl
 

kjames1973

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Jun 13, 2015
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4,510

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http://i.imgur.com/SUxBZxc.png
http://i.imgur.com/QmBRx7j.png

Digitaldoc,

Here are the two sites I was trying to advise you about and the problems I was seeing when requesting to print the website as it was on the webpage. That is what I would see in print>print preview mode.


Any new thoughts or ideas on how to resolve it?

Karl