new pc build crashing friend thinks it might be my card.

Michael Mountain

Reputable
Jun 17, 2015
8
0
4,510
Hey everyone thanks in advance to all those that reply and try to help me. I recently built a pc and it constantly crashes out of gta 5 and often times blue screens afterwords.

I have windows 8.1
blue screens are often met with DRIVER_IRQL_NOT_LESS_OR_EQUAL (nlvddmkm.sys)

and my event log is filled with errors but the most common are nlvddmkm.sys stop responding and has recovered and event 41 kernel-power. the event 41 kernel-power accounts for something like 13-16 critical errors i've tested with a different power supply and i have my PC and monitors on different power strips since there max amps are 15 and the PSU i think is 6-12 amps

Im not sure how much hardware information you guys need some im just going to list the things i think that matter and will give you information you ask for if you need it to assist me.

dump files
https://www.mediafire.com/folder/u074gdqf1k46a/dump_fil...

hardware
GPU: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Motherboard : http://www.newegg.com/Product/Product.aspx?Item=N82E168...
CPU: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Memory: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
PSU: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

My buddy that has more pc knowledge than me believes the GPU is defective but i don't have a
backup card to use in the mean time so i want to exhaust all options before i RMA the card and he admitted that he couldn't fully view my dump files from the BSOD because he was using a laptop with windows vista from work.

if you need any additional information please ask and i'll respond asap
 

Michael Mountain

Reputable
Jun 17, 2015
8
0
4,510
i'll let you know the crashes some times take a few hours to happen and sometimes it chain crashes every 15-20 minutes

Ok so i ran the avast uninstall but like i said a crash may not happen for a bit are there anything else i could do that you recommend in the mean time or is it best to wait and see.