MSI R9 270 drivers keep causing my PC to reboot! Help pls!

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Los5782

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Jun 18, 2015
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Hey all!

I recently purchased a MSI R9 270 graphics card, I've been trying to install the latest drivers for said graphics card that correspond with my Windows 7 64 bit OS, I also have a 760GM-P23 (FX) motherboard. With the listed drivers ( on the site ), after installation I do the advised reboot, & then my PC goes into a nonstop reboot loop, loading up all the way to the motherboard (MSI) brand logo screen, & then reboots again. I load into safe mode with networking, uninstall the graphics card drivers & reboot & bam I'm loading up fine. My computer is detecting the card fine, on reboot after removing drivers Windows attempts to & successfully installs generic drivers. I've called customer support, they continue to tell me the same thing, they just direct me to the same drivers on the website that I have been trying & having the issues with... or tell me to test the card on another PC.

Please, any help with this would be greatly appreciated! Thank you.
 
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clutchc
Probably the wisest move. It is sounding like the card is defective. Hard to troubleshoot from long distance, but that's my hunch.
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clutchc

clutchc

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What is the make/model of your PSU?
Have you tried DDU from safe mode to uninstall all Nvidia and AMD gfx driver remnants? If not, give it a try. Then reboot, run CCleaner and do the Clean and registry portions both. Finally try the latest driver installation again.
https://forums.geforce.com/default/topic/550192/geforce-drivers/display-driver-uninstaller-ddu-v12-9-3-4-released-06-09-14-/
https://www.piriform.com/ccleaner
 
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Los5782

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Jun 18, 2015
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Hey clitchc,

thank you for the response, I've done that already..well minus the CCleaner part. I redid it all now exactly how you detailed, & still the same issue.

PSU: ATX ILS-500R2 INLAND 500W

Thank you again for the response, & any further help would be greatly appreciated, this is very frustrating... I just want to play Day Z .-. lol.
 
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clutchc

clutchc

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It's beginning to sound like you may have a defective card. What happens when you boot to safe mode?

What happens when you boot to Win normally and run the Furmark stress test? Is it stable? Temps?
 
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Los5782

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Jun 18, 2015
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In safe mode I can login just fine, I have to login to safemode every time after I install drivers, I cannot login normally with the drivers. I have to reboot & login to safemode, uninstall drivers then relog. I'm not familiar with Furmark, I just looked it up; if I have to run it with drivers install to analyze what the drivers/card is doing to my system I don't think I can, seeing as it won't let me in with drivers installed. Think I'm going to try & return for refund, was an eBay purchase, card was used too, Idk.
 
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Los5782

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Jun 18, 2015
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Yeah I think so, this card is becoming a headache rather just return it & try a different one. I might Nvidia this around, my most recent card was an Nvidia, all was smooth so I think I'll stick with them & just upgrade. Plus AMD's customer support was PAINFULLY bad. My experiences with Nvidia support were relatively pleasant. Thank you clutch, I appreciate all your help! I'll definitely be coming here for any future troubleshooting issues.
 
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