BSOD BAD_POOL_CALLER ASUS ROG. What is the source of the problem?

R3l4x-OEM · Jun 19, 2015

I received a BSOD of BAD_POOL_CALLER today. I have attached the dump file. Can anyone help me find the source of this problem?

Thank you

Link to dump file

MarkW · Jun 19, 2015

Its bad drivers. Did you update any drivers recently?

Paul NZ · Jun 19, 2015

I would uninstall whatever Norton/Symantec firewall you've installed. This can cause a 0xc2 stop error

Then use their removal tool. To remove the rest of it

I would also uninstall ASUS AI Charger Plus. This is a known cause of crashes

R3l4x-OEM · Jun 19, 2015

MarkW :

Yes I did. Nvidia graphics driver. and 1 or two others I can't remember.

R3l4x-OEM · Jun 19, 2015

Paul NZ :

I have Norton Antivirus installed. If I do uninstall, my computer will become vulnerable. What is a workaround for that as well as Charger Plus? I use it all the time?

Paul NZ · Jun 19, 2015

Windows defender. Its better than nothing

Well keep charger plus then if it continues to crash uninstall it

MarkW · Jun 19, 2015

Try to use a restore point to reset your system to before the drivers were updated. I'm hoping you have that feature turned on.

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BSOD BAD_POOL_CALLER ASUS ROG. What is the source of the problem?

R3l4x-OEM

Reputable

MarkW

Judicious

Paul NZ

Polypheme

R3l4x-OEM

Reputable

R3l4x-OEM

Reputable

Paul NZ

Polypheme

MarkW

Judicious

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