Ram is 10 GB but the system info display only 2 GB

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Rohan Lukhoo

Reputable
Jun 22, 2015
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4,510
So i bought an 8 GB KINGSTON RAM single stick on Aliexpress. I installed it on my motherboard with the 2 GB That i already have. But my system info display only 2 GB and piriform speccy pro and cpu-z displays the 10 GB. I dnt know whats the problem. My friend told me that its gonna work fine but its not. plz help me. see the pic. http://s17.postimg.org/4pmnlv4tb/Screenshot_3.png

see also the ram i bought >>> DDR3 1600Mhz 8GB PC3-12800 KVR16N11/8 Support All motherboard Brand New DIMM Memory Ram memoria ram For desktop computer.

>>> Screenshot > http://s28.postimg.org/7vv8srv4d/Screenshot_3.png
 
Solution
Supernova1138
Your motherboard does not support 8GB sticks of RAM, that was a feature that was added on the Sandy Bridge CPUs on LGA 1155. The largest sticks you're going to get working on an LGA 775 platform are 4GB. Your motherboard will support up to 8GB of RAM maximum, but only if you populate both DIMM slots with 4GB sticks. Return the 8GB stick and buy two 4GB sticks if you're looking to upgrade your RAM.
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Supernova1138

Supernova1138

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Mar 22, 2011
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Your motherboard does not support 8GB sticks of RAM, that was a feature that was added on the Sandy Bridge CPUs on LGA 1155. The largest sticks you're going to get working on an LGA 775 platform are 4GB. Your motherboard will support up to 8GB of RAM maximum, but only if you populate both DIMM slots with 4GB sticks. Return the 8GB stick and buy two 4GB sticks if you're looking to upgrade your RAM.
 
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Solution
R

Robson Votri

Reputable
Apr 21, 2015
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4,510
Probably u'r using a 32Bits System Operating.
If Windows Press "Win Key" + "Pause/Break" Key, this will show your system specs and will show ur system architecture. IF you see something like X86 or 32 bits, there is the problem, else if it shows X64 or 64 bits, then could be something in your hardware, some motherboards don't support "big size" mem sticks... Check it out...
 
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Rohan Lukhoo

Reputable
Jun 22, 2015
5
0
4,510



I doubted it. But its too late to return the 8 GB stick on Aliexpress. Thanks for clearing my doubts.
 
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