Can't detect my graphic card

Fares Mahmoud

Reputable
Jun 22, 2015
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4,510
Hello i have dell inspiron 3573 (Win 8.1 64) and suddenly my laptop started to freeze .. so i tried reinstalling the driver (AMD HD 8670 m) .. now it doesn't even show it in device manager all i got is HD intel graphic card.. help please i can't run any game AND the brightness is stuck ..
 

Mairu

Distinguished
Jun 28, 2015
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18,520
Have you tried to run the built-in on-board diagnostics?

If the laptop has become hot at some point (maybe with the lid closed, but the laptop still running), it can cause the video card to fail, which can result in it not being detected [properly]. The on-board diagnostics should be able to run a test on the card, even if your OS doesn't detect it.

I had an AMD M8900 video card fail in a similar way, and the laptop fell back to the integrated Intel HD3000 GPU.