is my graphics card bad?

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killerkev

Reputable
Jun 20, 2015
6
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4,510
Hey tom's hardware,

I recently built a gaming rig and everything was working fine until last night. The first symptom that showed up was that my computer froze and there were multiple solid color bars across the screen on both of my dual monitors. And the audio was repeating itself, like a broken record player. Now this morning, within an hour of using my computer, Both of my monitors went to a blank screen but the audio was streaming fine this time. Is this a symptom of a bad graphics card? Also I'm not overclocking my cpu if that matters as well as having the most updated drivers.

Here's my hardware that I'm currently using.

PCPartPicker part list / Price breakdown by merchant

CPU: AMD FX-6300 3.5GHz 6-Core Processor ($94.99 @ NCIX US)
Motherboard: MSI 970A-G43 ATX AM3+ Motherboard ($64.98 @ OutletPC)
Memory: Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory ($48.99 @ Amazon)
Storage: Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive ($44.99 @ Amazon)
Video Card: MSI Radeon R9 270X 2GB HAWK Video Card ($148.98 @ Newegg)
Case: Azza SIRIUS ATX Mid Tower Case ($35.98 @ Newegg)
Power Supply: EVGA 500W 80+ Certified ATX Power Supply ($29.99 @ NCIX US)
Wireless Network Adapter: TP-Link TL-WDN4800 802.11a/b/g/n PCI-Express x1 Wi-Fi Adapter ($37.49 @ Adorama)
Total: $506.39
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2015-06-24 10:01 EDT-0400
 
Solution
spagalicious
I would say that it must be your GPU then, if you have another graphics card I would verify that it is not the motherboard.

Does the system crash once the video output fails? Try booting the system up and running a GPU stress test like EVGA OC Scanner and see if you run into any issues. If the scanner fails, that most likely means it is your GPU.

If it passes the test and you are still running into trouble, move the card to the other PCI-E slot and preform the stress test again. It may be the motherboard, but most probably the card.
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Sjea

Sjea

Honorable
Jun 12, 2015
8
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10,510
Good morning
1st I would unplug and pull out card and and blow out then put card back in.
2nd If you have any other avi/dvi cables test with that.
3rd make sure resolution not set improper "to high of rez"
4th do a clean install of the graphic driver "uninstall and reinstall updated driver"
5th make sure fans are spinning
6th maybe you have a spear graphic card you could put that in

I would say it is graphic and not monitor because if monitor both would not go out
good luck
 
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spagalicious

spagalicious

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Nov 5, 2011
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Sorry to hear that. First things first, for diagnostic purposes focus on using one monitor for the time being. This will help narrow down the cause of the problem. If the graphics card cannot display on the monitor's native resolution, this would most likely indicate a hardware or driver related issue. Try using different connections, HDMI/DVI/DisplayPort if you can.

Verify the card is properly seated in the PCI-E slot as improper contact can cause lead to major graphical oddities.

1.) If you are unable to maintain a stable output at the monitor's resolution, wipe the drivers and do a fresh install.
2.) If problems persist after the install, verify the integrity of the other components by using another graphics card if available.
3.) If you are able to get a stable image on a single monitor but not both, consider RMA'ing the card (If problem persists after wiping and reinstalling the drivers)

Good Luck!

 
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K

killerkev

Reputable
Jun 20, 2015
6
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4,510

Hey I just wanted to give you guys an update. I reinstalled the graphics card uninstalled and reinstalled it in its slot and reinstalled the drivers. I thought I was in the clear last night since it didn't crash last night. But unfortunately this happened while i was streaming youtube audio + surfing the web.

this photo

My screen turned orange and blue....
 
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spagalicious

spagalicious

Distinguished
Nov 5, 2011
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19,360
I would say that it must be your GPU then, if you have another graphics card I would verify that it is not the motherboard.

Does the system crash once the video output fails? Try booting the system up and running a GPU stress test like EVGA OC Scanner and see if you run into any issues. If the scanner fails, that most likely means it is your GPU.

If it passes the test and you are still running into trouble, move the card to the other PCI-E slot and preform the stress test again. It may be the motherboard, but most probably the card.
 
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