My wi-fi works for my laptop but doesn't work for phones

MimzUi

Honorable
Jun 24, 2015
6
0
10,510
Hello guys! I've been having a problem with my wireless since like 3-4 days and it started when my router got fully reset for some reason. Anyways, so my Internet works for my laptop either connected by wireless or by cable but then all the phones in the house doesn't work on my wireless even tho it shows that it is connected to my router but doesn't work.
I tried calling my Internet provider and asking for help and they basically told me to go fuck myself in a polite way "We don't support wireless problems in mobile phones. Is there any other information I can help you with?"

So I am kind of desperate here.
Heres some info if it might help : Router type : Linksys
Model: Cisco
Number of phones trying to connect: 5-6
Number of laptops connected : 2
Settings: http://prntscr.com/7kw3vz
http://prntscr.com/7kw3ps
 
Solution
That's the wps button. You can connect only your PC to your router using that setting. I'm not so sure about a phone though

If you are using an android phone, in the wireless access points list, there should be a button at the top of your screen that looks like a refresh button but is really wps

Click on that button and go press it on your router

MimzUi

Honorable
Jun 24, 2015
6
0
10,510


All Mac filtering are disabled
Tried rebooting doesn't work
I am sure the key and ssid are right
I just forgot to mention that they sometimes work but they mostly don't (like they work 20 mins each 4 hours)
 

Reyaz123

Admirable
This might be a stupid question from me. But is your phones set to airplane mode? Turn off airplane mode and try to reconnect again

Possibly after connecting the phone to the router, you might have to open a web page on your phone to authenticate your connection first.
 

MimzUi

Honorable
Jun 24, 2015
6
0
10,510


Its not on
maybe this button in the middle has something to do with it? http://prntscr.com/7ky04d
 

Reyaz123

Admirable
That's the wps button. You can connect only your PC to your router using that setting. I'm not so sure about a phone though

If you are using an android phone, in the wireless access points list, there should be a button at the top of your screen that looks like a refresh button but is really wps

Click on that button and go press it on your router
 
Solution

MimzUi

Honorable
Jun 24, 2015
6
0
10,510


I feel stupid after trying most hard solutions and this one worked.
Thanks!
 

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