Blue screen 0x0000007B, Won't start up or start safe mode, always resets

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kuro_tan

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Apr 30, 2015
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Hi, i actually need some help at the moment. Last night, my laptop sudden shut off out of no where and i think it was due to heat cause it was hot over here in california and we had the air on. I let it rest for a bit to cool down and then tried to start up. It will go to windows now loading, but then stop and show the blue screen with 0x0000007B. It will then reset itself and load and say to start repair (recommend), when i do so, it says it doesn't know what the problem is and when i did last known good configuration, it would do another 0x0000007B and restart itself, i have tried everything and i need your help, I can't boot up safe mode but i can go to it's repair, open command prompt. can't do a system restore cause i did that and it didn't work and i don't know what to do. can someone please help me as soon as possible about the situation at hand?
 
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Reyaz123

Reyaz123

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May 8, 2015
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Open the command prompt and type these commands in:
Bootrec /fixboot
Bootrec /fixmbr
Bootrec /rebuildbcd

Reboot and check if it worked.

Edit:Most likely it means your boot files are corrupted. The commands above usually fixes those corrupted boot files
 
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ArAnd0mPers0n

ArAnd0mPers0n

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May 8, 2015
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That looks like a bad hard drive, to check hit f8 and on the adavnced startup menu disable automatic restart and if you see the error on the bsod is UNMOUNTABLE_BOOT_VOLUME shown here:

01.jpg



If it is that get a new hard drive.

 
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K

kuro_tan

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Apr 30, 2015
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it actually didn't show that from what i took and this is what i got. and sorry if it's big. Took it via phone my bad. someone or anyone able to help. because after that, it won't Load up windows or safe mode, it will show this and reset everytime.
11313177_10207402781892621_6652358850485547093_o.jpg

 
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ArAnd0mPers0n

ArAnd0mPers0n

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Try unplugging the hard drive on both ends or remove the drive entirely then put it back in, it worked when my dad had an problem with his ssd after dropping his laptop
 
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K

kuro_tan

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Apr 30, 2015
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it's a laptop as well so i don't know what to do from there or how to remove it. any help there?
 
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Saga Lout

Saga Lout

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Mar 31, 2010
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The 7B error message appears often because the drive is unmountable as was posted above. It doesn't mean the drive is useless even it if can't mount by itself. To get your personal files off it, slave it to another machine and run a Linux OS live from a CD. Linux is far less precious about mounting disks than is Windows so you should be able to get your data back.

Once you've done that, leave it slaved to the other system and start Windows in that machine. Go to c:\windows\system32 and right click on the file cmd.exe then choose RunAs Administrator. In the black form that shows up, type
chkdsk x: /r
then press Enter. x is the letter your disk was allocated. Checkdisk can either fix or destroy a disk but it might just work for you by finding a dead sector and taking it out of the runnng. If the system had been dependent on that sector, you should then go back to the command prompt and type
cd x: and press Enter
then type
.sfc /scannow
and press Enter again. Windows should find and replace any dead or missing files and you might just get another year out of that disk.

There are hundreds of Linux OS but a good one for starters is PCLinuxOS from http://www.pclinuxos.com. Use ImgBurn or similar to make the bootable CD.
 
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ArAnd0mPers0n

ArAnd0mPers0n

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Well then, my friend, Take a picture of the bottom of your laptop and i will show you what screws to remove to get to the hard drive...
 
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K

kuro_tan

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Apr 30, 2015
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The whole take out the hard drive and put it back in. Didn't wrokblue screen still and I got a video that I will upload in a bit to post to you guys and gals.

How the hell do i change AHCI back?
 
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K

kuro_tan

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Apr 30, 2015
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Never changed it in my life. ...

Edit: i did what you guys told me so far with the whole command promp thing with the.
Bootrec /fixboot
Bootrec /fixmbr
Bootrec /rebuildbcd
So far not working, i even recorded what happens when i start up or start windows normally. just to let you guys see more. I will show pictures of the computer and i check the hard drive and doesn't seem like anything wrong with it. I pulled it out and put it back in and nothing happen.
https://www.youtube.com/watch?v=xqcV-rpKTXo
 
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ArAnd0mPers0n

ArAnd0mPers0n

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May 8, 2015
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Try pressing random F-1 - F-12 keys at startup, you may see something like this:
images


In that case go through all the settings and look for boot options for your hdd/ssd or options for the hdd/ssd controller and set its mode to the other mode. then try booting.

if you see this:
ocs-00-boot-dev-priority-hotkey.png


Choose the option to enter setup. then follow my other instructions i provided.

 
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