PSU Cap burst, some help needed with some doubts.

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dragon5677

dragon5677

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I have a Seasonic M12II Pro EVO edition 850W psu. It powers the following:

  • Core i7 4790k
    Zotac GTX 970

    Samsung 120GB 850 evo
    Seagate Barracuda 1TB
    500 GB 2.5" Hitachi HDD

    A Bluray Burner

Now the build is barely 1.5 weeks old, and a capacitor burst and leaked, no damage done to the components though.

When I bought the PSU, I did so because I have read in countless sites that Seasonic is one of the most reliable, was I wrong in thinking this? Infact jhonnyGuru gave this PSU a high rating.

Also, I am certain that to power my build the min requirement is about 600W again read this on multiple forums and had it confirmed at a physical store myself, again was this a wrong estimate of power requirements?

If it makes any difference, I had the PSU with the fan facing down, that is drawing in air from below the case.

I will be calling for a replacement soon, so I need to know the answers to my questions.

Your inputs will be appreciated!
 
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azathoth

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You are WELL within the power requirements of your system, I doubt your system would ever even pull over 400w unless you ran some serious stress testing programs.

Thing is, just because a brand is seen as "high-quality", that doesn't mean they are immune to product defects. It happens with every brand, even on their flagship products for instance. It's just bad luck. Just need to return/RMA it and you will receive a replacement that I am sure will function just fine for many years to come.
 
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dragon5677

dragon5677

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I can see the liquid fallen inside the case and I can also see the capacitor that burst open. I am lucky the PSU didn't blow up...if the PSU wasn't installed fan facing downwards I am sure sparks would be flying
Yes the PSU was larger as I had plans to put in a second GPU later.

Thank you guys.
 
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synphul

synphul

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Mar 11, 2011
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I agree, seasonic is one of the best manufacturers out there. No brand is immune to product failure, even a rolex watch can fail once in awhile. If you have a burst capacitor I'm guessing you can only tell from opening the unit which may have voided the warranty. Typically psu's have tamper evident stickers on them and breaking those voids the warranty. Otherwise if it's still intact, an rma would be the next logical choice.
 
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dragon5677

dragon5677

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No I had no need to open it up, I can see the burst cap right from the fan grille.
About the RMA I will have to contact Amazon as I got it from there and I live in India if that matters, though I believe not.
I expect, Amazon will contact the seller and get the replacement process going.
 
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dragon5677

dragon5677

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Well, I am already past their 10 day return policy. But after a bit of reasoning they have "escalated" my case, they will get back to me in 3-5 days.
Should I contact Seasonic support directly?
 
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