Problem with wireless adapter or access point... Help!

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Stk009

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Jun 29, 2015
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4,510
My laptop says it is connected to the wifi but internet does not work. I know its not the internet itself because other computer and phones use internet perfectly fine.

I thought using an ethernet cable might do the trick but that didnt do anything either..

Troubleshooter said that it detected a problem with the wireless adapter or access point.

Tried restarting router & restarting the adapter manually in the computer through Device Manager. Neither worked.

Helppppp
 
Solution
kanewolf
If BOTH cable and wireless don't work, then it is more likely a local (host) problem than a router/AP problem.
Verify that there are no exclamation points in the device manager. Try running sfc /scannow to verify the integrity of the windows files. Verify that you have a valid IP address using the ipconfig /all command.
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kanewolf

kanewolf

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May 29, 2013
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If BOTH cable and wireless don't work, then it is more likely a local (host) problem than a router/AP problem.
Verify that there are no exclamation points in the device manager. Try running sfc /scannow to verify the integrity of the windows files. Verify that you have a valid IP address using the ipconfig /all command.
 
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Solution
S

Stk009

Reputable
Jun 29, 2015
4
0
4,510
Kanewolf in the device manager there were no exclamation points
But i do not know what sfc/scannow is.. Im not too tech savvy haha explain in a different ways pleaseee~
 
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