HD Disappears after a few seconds upon reboot

farm

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Dec 4, 2006
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Odd issue...

One of our hard drives (D: Drive) just flat disappeared from Windows Explorer. If this matters, it is the only shared drive of the four installed in this box.

I figured it died but the drive is there is BIOS and there in Safe Mode. But, if you boot to normal mode, it is there for about 10 seconds and then Windows makes the "dee-doo" sound like when you unplug a USB device and the drive doesn't show up in explorer or in disk management.

I booted into safe mode and ran a diagnostic check on the drive. It's fine. Drive works fine in safe mode. I tried unplugging power and SATA cables, a different SATA port on MoBo and it still acts the same.

Boot to standard Windows...drive seen in explorer...few seconds pass, drive no longer listed.

This leads me to conclude a driver issue with Windows. Any clue which driver it might be? SATA driver? I don't know where to start.

Interesting, since this happened, the computer doesn't want to wake from sleep and if you restart it, it hangs after Windows closes. Some kind of software issue. The other three hard drives in the system work fine and show up fine.

I feel like if I can figure out the driver, I can try to roll back. I did update some drivers a few days ago as part of Driver Booster (which is a utility to keep drivers UTD) but probably screwed me.

Thanks for any help.
 
Solution
It's great that you've sorted this out.

As it works just fine with older drivers, then I guess you have no need to update them.
Sometime rolling back works better than updating. :D

D_Know_WD
Hi there farm,

As the drive is recognized just fine when you boot up your system in safe mode, I assume that HDD/ports/cables are physically fine.

The first thing you can do, is to go to your MOBO's website and update your SATA drivers.(what is your MOBO's model?)
In case the issue persists, you need to go to BIOS and see whether the SATA mode of this drive is set to AHCI and see whether you will be able to change only this particular slot to IDE(not the whole system as your system will most probably not boot).

Do you have other SATA ports? You can try connecting the drive to a different one.

Cheers,
D_Know_WD
 

farm

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Dec 4, 2006
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Motherboard Manufacturer: ASUSTeK COMPUTER INC.
Motherboard Model: P8Z77-V PRO

I ended up rolling back the ASMedia 106x SATA driver to an older version and it seems to be working fine and the hard drive no longer disappears. Not sure if it's worth trying the update again or not.