Asus stuck "diagnosing your pc". I used f9 key (thank you) and it brought me to another screen but is stuck again. Any help y

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My Asus laptop had a restart message from AVG so I restarted but did not plug it in before I left. After plugging it in and turning on, it stuck on "diagnosing" for 2 days. I powered off then back on pressing f9 and got stuck on blue screen.