Home Built PC freezes and sometimes blue screens. I am Stumped.....

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Armchair

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Jul 3, 2015
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Hello all,
I have been using my new build for a little while now and have had some very odd issues. Originally The PC ran fine, but windows wouldn't update. I ran all the tools and fixes, but nothing worked. Eventually the PC started having blue screen and freeze issues, but all stress tests resulted in no errors. The freezes seemed to happen mostly in games, but not only exclusively. I use core temp and temps stay around 50c. So I have a fresh boot of windows and it will update fine. I am using a new hard-drive, and made sure all drivers are up to date. Computer crashed again, sometimes during highly intensive games and other times in less. I have been receiving troubleshooting advice from a source that I am beginning to trust less and less. I will provide all the PC details I can, but if any more info is need for diagnosis please don't hesitate to task me for more info. I have been through many forum posts of "similar issues", but none seem to remedy my problem. Thanks in advance for any of your time.

SPECS:
cdYlEyQ.png


fcZ5PVo.png


PSU: seasonic
FYb3Wu9.jpg
 
Solution
Vitric9
Most Budget 600W PSU would not be sufficient for a GTX 970 or other GPUs with a 600W PSU req. Such is the case with Corsair CX750M. Rated for 750w , it did not pass for more than 650W says johnnyguru.com. However this does not appear to be the case with Seasonics S12II 620 .
The only thing i can see being an issue is not using an SSD for your C: drive/ boot drive. Windows Update is getting worse imo , even with an Sata III 120GB SSD i sometimes wait 45 minutes upon restarting after an update , staring at a black screen apart from the white "wait while windows configures "

have you checked the event viewer recently
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Vitric9

Vitric9

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Most Budget 600W PSU would not be sufficient for a GTX 970 or other GPUs with a 600W PSU req. Such is the case with Corsair CX750M. Rated for 750w , it did not pass for more than 650W says johnnyguru.com. However this does not appear to be the case with Seasonics S12II 620 .
The only thing i can see being an issue is not using an SSD for your C: drive/ boot drive. Windows Update is getting worse imo , even with an Sata III 120GB SSD i sometimes wait 45 minutes upon restarting after an update , staring at a black screen apart from the white "wait while windows configures "

have you checked the event viewer recently
 
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Solution
A

Armchair

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Jul 3, 2015
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4,510
The blue screen was from before the refresh of windows, they were all related win 32. Haven't had any blue screen since, only frozen screen. When the freeze happens, the screen stays still but shows the image where it froze and all sound instantly stops. The pc makes no out of the ordinary noises.

As for the SSD, I only have it in as the primary because I thought the hard disk hard-drive I had in there was the issue. I formatted the hard disk and plugged it in to see if it worked, but crashes still happened. So my most recent trouble shoot was to remove the hard disk and put in the ssd exclusively, but sadly I am still having freezes, but no blue screen as of yet. I was using Whocrashed before the refresh of windows. I am safe in assuming that the crash shouldn't be due to over heating when the core temps never get about 70c at MAX correct?

 
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Armchair

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Jul 3, 2015
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4,510
What did the bluescreen/s say?
Click to expand...
The blue screen was from before the refresh of windows, they were all related win 32. Haven't had any blue screen since the new boot of windows, only frozen screen. When the freeze happens, the screen stays still but shows the image where it froze and all sound instantly stops. The pc makes no out of the ordinary noises.

Most Budget 600W PSU would not be sufficient for a GTX 970 or other GPUs with a 600W PSU req. Such is the case with Corsair CX750M. Rated for 750w , it did not pass for more than 650W says johnnyguru.com. However this does not appear to be the case with Seasonics S12II 620 .
The only thing i can see being an issue is not using an SSD for your C: drive/ boot drive. Windows Update is getting worse imo , even with an Sata III 120GB SSD i sometimes wait 45 minutes upon restarting after an update , staring at a black screen apart from the white "wait while windows configures "

have you checked the event viewer recently
Click to expand...

Here are the event viewer results, not sure how to properly analyze these thought to be honest.
iaquHOu.png


The only critical error showed this as the explanation.
ZYj3mnI.png


As for the SSD, I only have it in as the primary because I thought the hard disk hard-drive I had in there was the issue. I formatted the hard disk and plugged it in to see if it worked, but crashes still happened. So my most recent trouble shoot was to remove the hard disk and put in the ssd exclusively, but sadly I am still having freezes, but no blue screen as of yet. I was using Whocrashed before the refresh of windows. I am safe in assuming that the crash shouldn't be due to over heating when the core temps never get about 70c at MAX correct?

 
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A

Armchair

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Jul 3, 2015
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0
4,510
That eventid: 41 error, unless you turned it off by pressing the on/off button can mean a faulty PSU

What drivers (if any) have you installed since installing windows?? That whea error maybe a driver
Click to expand...

After the freeze I had to push the manual restart on the tower, not sure if it would show up as that error.

I went through all the normal of all of the drivers gpu and for hardware etc... is there some image i can post to show what I have done to be more informative than me guessing at what all is right? I ran dxdiag and all my device drivers seem to be working just fine.
 
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Vitric9

Vitric9

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Jan 26, 2014
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When looking at the errors in the event viewer , take what you see with a grain of salt. Pretty much all the warnings are happening on Windows PCs everywhere. while Critical errors should not be ignored, you need not mind or attempt to find a solution for all of them. Event ID 41 will always appear when you need to hard reset or if windows thinks it was not shut down properly. Try not to even look at most of the application errors, let Microsoft Windows work for you and not the other way around.
With regard to the crashing, how often did you say it occurs ? The only thing i can really recommend over any tool is Memtest86 ,boot up via USB or ISO image or burn it on a disk with memtest . Faulty Memory can be sneaky.
 
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A

Armchair

Reputable
Jul 3, 2015
7
0
4,510
When looking at the errors in the event viewer , take what you see with a grain of salt. Pretty much all the warnings are happening on Windows PCs everywhere. while Critical errors should not be ignored, you need not mind or attempt to find a solution for all of them. Event ID 41 will always appear when you need to hard reset or if windows thinks it was not shut down properly. Try not to even look at most of the application errors, let Microsoft Windows work for you and not the other way around.
With regard to the crashing, how often did you say it occurs ? The only thing i can really recommend over any tool is Memtest86 ,boot up via USB or ISO image or burn it on a disk with memtest . Faulty Memory can be sneaky.
Click to expand...

I ran memtest from windows and it had no errors. After playing Street fighter all day and having no crash I have come to assume that it is when I play more graphics intensive games (elder scrolls online, Archeage, etc...). I know it is not a temperature issue due to core temp and the watercooling system I have on it seems to be doing its job. Do you think its a fault motherboard or PSU?
 
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A

Armchair

Reputable
Jul 3, 2015
7
0
4,510
Did the MEMtest showed no failures. Not sure where to go from here? is there a way to tell if it is the PSU when a crash happens? I am pretty sure I can replicate the Crash if I play a graphics demanding game for long enough.
 
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