Windows XP New Router confusion

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hanchogrande

Reputable
Jun 2, 2014
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4,510
My friend is having weird issues with her new Comcast router. It connects to the wifi but won't load new pages, that is, pages not in it's history. It loads older pages though. When a new page is tried it errors, says Connection has been reset. Her other household products work, including smartphones and a macbook. Thoughts on this?
 
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That is for the ethernet driver, the wired lan cable, that is not the one for wifi.
If that is the only one it lists then the problem is that you dont have a wifi driver.

Also you need to check for new drivers then what you have. If the computer is OEM (dell, hp, lenovo, etc) AND it came with WiFi then you need to go to the OEMs website under support for your specific computer and see if they have a newer driver version. If the WiFi card was added to the system then you need to go to the website of the maker of the wifi card and find their driver page (often you can just google the make and model of the card and the word driver and the link will be the first or second one).
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boosted1g

Titan
Jun 12, 2013
14,846
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Check if the WiFi card has any new drivers available.
Is the wifi card at least wireless N or is it the old wireless G? New routers have to be specifically setup to use legacy G protocols.

Is the new wifi network the same name as the old network or is it a new name? If you called it the same netowrk name (SSiD) then you need to go into the wifi adapter properties and delete the entry for the old network so it can create a new entry for the new router.

Another possibility is always an infection on the machine.
 
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hanchogrande

Reputable
Jun 2, 2014
15
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4,510


Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) is the driver, and it's named different so that's not the issue. I'm pretty sure it's not a virus, they bought good anti-virus protection.
 
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boosted1g

Titan
Jun 12, 2013
14,846
8
74,965
That is for the ethernet driver, the wired lan cable, that is not the one for wifi.
If that is the only one it lists then the problem is that you dont have a wifi driver.

Also you need to check for new drivers then what you have. If the computer is OEM (dell, hp, lenovo, etc) AND it came with WiFi then you need to go to the OEMs website under support for your specific computer and see if they have a newer driver version. If the WiFi card was added to the system then you need to go to the website of the maker of the wifi card and find their driver page (often you can just google the make and model of the card and the word driver and the link will be the first or second one).
 
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