Galaxy Tab 2 screen locked out

Andy Pez

Reputable
Jul 5, 2015
1
0
4,510
Galaxy Tab 2 10.1 (rooted)
I was in settings, I checked Tapatalk, I also checked Google Voice Recognition. A prompt came up that I also checked (I didn't really read it,I'm not that bright!) I rebooted, now when the opening screen comes on, Tapatalk is now explaining every process, and when I swipe to unlock, nothing happens. The screen appears locked. I never had a pass word or pin set up. I'm locked out.

What did I do?.....I really have no idea what I'm doing!!
I can sure us some help about now....Thanks for any ideas!!
 

harryfishrules

Reputable
Jun 26, 2015
355
0
4,960

We don't normally help with lockouts because of the risk of the device being stolen. The only thing you can do is to factory reset it which will remove all data on the device. There's instructions on how to do this here: http://support.sprint.com/support/tutorial/Perform-a-hardware-factory-reset/WScenario_542_44228_771_en_396-dvc6740003prd#!/