Nvidia gtx 970 - driver keeps crashing

Nikolay Millan · Jul 7, 2015

My nvidia driver keeps crashing a couple times a day when im playing WoW. My PC has also completely frozen a couple times, so i actually had to hold the power button to restart it.

I feel like its been happening since the last nvidia update,and therefore downloaded and installed an older driver(just a couple months back) , but it keeps happening. Any solutions?

When it happens my screen goes black for a few seconds, then comes back and i get a message saying Nvidia driver crashed kernel mode something something

Specs: Asus z97-p
16GB ram
MSI GTX970
Intel i5 4690k

Suztera · Jul 7, 2015

Are you using the hotfix driver 353.38?
If not give this driver a try.
http://nvidia.custhelp.com/app/answers/detail/a_id/3694/~/geforce-hotfix-driver-353.38

skitszo · Jul 7, 2015

http://www.omegadrivers.net/ This guy use to make some amazing drivers. He tweaks official drivers and they seem to work much better.

with windows 10 coming out i'm gonna guess driver issues are gonna be coming up in hte next couple of months.

you'll want to keep windows updates current
intel now has a driver tool that keeps you up to date on their website.
and you official motherboard or computer manufacturing site.

the GPU drivers sometimes are a hit and miss. You'll want to use a graphics driver uninstaller on your system then install the graphics driver in safe mode.

http://www.intel.com/p/en_US/support/detect
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

If you rule out software start thinking hardware.

you can rule out software by getting a second hard drive and doing a new install and see if you can get the same issues.

Nikolay Millan · Jul 10, 2015

Suztera :

Ive tried this for 2 days now, and it seems to be working. Thanks alot

Nikolay Millan · Jul 10, 2015

Suztera :

i spoke too soon. It just crashed again

rcald2000 · Jul 10, 2015

When you say crash, what exactly happens? BlueScreen? Freezes indefinitely? Please check the following for me:

driver version and driver date? Use device manager to determine: <windows key> + R -> devmgmt.msc -> display adapters -> GTX 970 -> drivers [tab]

Event viewer (application and system logs): <windows key> + R -> eventvwr -> Check for any events proceeding times of crashes

Download and run BlueScreenView (http://www.nirsoft.net/utils/blue_screen_view.html), to read mini dumps

Download and run MSI afterburner. Use it to monitor your CPU temps while playing games that normally crash your system.

Haider Khan · Jul 10, 2015

check if you have a good ventilation in your case... these problems happens sometime because of over heating,

if this doesnot work.. then just tell me which PSU are you using????

JHess · Jul 13, 2015

I have been having a similar issue only while playing wow (evidently a fair amount of people have been having this problem), my computer screens will both go black for a few seconds and wow will crash. I will receive a message saying Nvidia driver crashed and restarted.

I have ran a furmark burn test at 2048x1080 for 24 hours with no issues and the temperature capped out at 73°C.

So far I have done a complete uninstall and reinstall of drivers and I have removed and reseated my graphics card. This seemed to help for a day or two and then the problems started up again. I could play for an hour and have it fail or I can play for 6 and not have a single issue.

Setup:
ASRock X99 Extreme4 LGA 2011-3
I7-5820k
Gigabyte gtx970
16GB ram
750W PSU

I realize this isn't a solution, just letting you know you aren't the only one out there with this problem. If I find a solution I'll report back.

skitszo · Jul 13, 2015

could be wow needs to patch themselves to play nice with the new drivers... or the drivers need tweaking.... windows need patches....could be a number of things. it may be that your computer has no fault and just need to wait for the interweb gremlins to get squashed lol

JHess · Jul 14, 2015

After my computer drive crashed last night I found some solutions that seemed to work. (Only got to test for a few hours after the changes will update if it fails again)

1) Open Nvidia Control Panel
2) Disable GPU audio in the "set up digital audio" menu
3) Go to Manage 3D settings -> Select Program settings -> Click add then select the game from the list
4) From Options change:
a) Power management mode: Prefer maximum performance
b) Triple buffer: Off
c) Thread optimisation: ON
d) Vertical sync: Off

davidcrickett · Oct 6, 2015

YES, THAT'S THE ANSWER! Sry for shouting, but after returning an absolutely healthy motherboard and shifting ram and graphics card and testing all and everything thrice, and STILL getting the dreaded display driver crash with an Nvidia GTX 970 on my new gaming computer that made it a worthless piece of junk, now, finally, after 10000000 bad solutions, THE SOLUTION! YEAH! Calls for a little (positive) shouting I'd say.

Thanks, man!

Nikolay Millan · Oct 6, 2015

i kept having trouble with every solution people posted, and one day i decided to contact the card manufacturer ( MSI ) to see if they had any solution, but first i installed a driver for my card that was on their site, and the driver has not crashed in MONTHS!

For those who are having trouble with drivers crashing on MSI cards, download the 347.25 driver. ( http://eu.msi.com/support/vga/GTX-970-GAMING-4G.html#down-driver&Win8.1%2064 )

saddelbear · May 23, 2016

This fixed it for me when playing GuildWars 2. Haven't had time to see if it fixed SWTOR yet.

JHess :

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Nvidia gtx 970 - driver keeps crashing

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