- Feb 7, 2013
- 3
- 0
- 10,510
First post so here we go!
PROBLEM:::
I am trying to install Windows 7 Enterprise 64bit but I continue to get the following error:
"LOAD DRIVERS
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive you can safely remove it for this step."
WHAT I HAVE TRIED:::
- I have tried different hard drives (ssd and hdd) different Dell models and made different dvd .iso's with both the .iso that includes SP1 and without SP1.
- I have tried installing from a USB flash drive (received the same error)
- I have plugged the HD and CD/DVD drive into different sata ports.
- I tried to install the drivers but I can't find the ".inf" file from the drivers I think I need (SATA controller and chipset drivers) They all download as self extracting .exe files.
- I have NOT tried throwing the pc out the window although that will soon become my next choice.
CURRENT SYSTEM:::
> Dell Optiplex 7010
> Intel Core i5-3570 3.4ghz quad core
> BIOS Vers./Date - Dell Inc. A20 1/26/2015
>SMBIOS ver. - 2.7
> 8.0 GB RAM
PROBLEM:::
I am trying to install Windows 7 Enterprise 64bit but I continue to get the following error:
"LOAD DRIVERS
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive you can safely remove it for this step."
WHAT I HAVE TRIED:::
- I have tried different hard drives (ssd and hdd) different Dell models and made different dvd .iso's with both the .iso that includes SP1 and without SP1.
- I have tried installing from a USB flash drive (received the same error)
- I have plugged the HD and CD/DVD drive into different sata ports.
- I tried to install the drivers but I can't find the ".inf" file from the drivers I think I need (SATA controller and chipset drivers) They all download as self extracting .exe files.
- I have NOT tried throwing the pc out the window although that will soon become my next choice.
CURRENT SYSTEM:::
> Dell Optiplex 7010
> Intel Core i5-3570 3.4ghz quad core
> BIOS Vers./Date - Dell Inc. A20 1/26/2015
>SMBIOS ver. - 2.7
> 8.0 GB RAM
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