New Windows 8.1 laptop stuck on 'configuring windows features 100% complete screen

Buckster99

Reputable
Jul 10, 2015
2
0
4,510
Had this Toshiba Satellite laptop for less than a week and has been stuck on the updating screen for a good 20 minutes each time I try to load up.

Ive tried powering off and back on

Tried to access Advanced Startup Settings but no buttons I push seem to have any effect, just goes from Toshiba screen to black to the updates screen

At a loss at what to do next without having access to safe mode or system restore please help!