Did an optional softwarde update mess up my graphics card?

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David Terry

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Jul 10, 2015
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I am desperately trying to find out why my graphics card is always overheating for even the simplest of games since my system restore. I am running an XFX Radeon HD 7970 Black edition on a Windows 8.1. I downloaded many important updates as well as the following optional one for my graphics card

Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 7900 Series

Installation date: ‎7/‎4/‎2015 4:07 PM

Installation status: Succeeded

Update type: Optional

Advanced Micro Devices, Inc. Graphics Adapter WDDM1.3 software update released in July, 2014

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub


I am wondring if this is the cause for this odd overheating or not, and if it is, is there a way to change it? I man really, I am playing Dragon Age: Origins on the lowest settings and it still reaches up to 97 degrees. help!
 
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Cazauxx

Cazauxx

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Jul 10, 2015
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If the graphics card is overheating then that could mean..
The fans arent working properly
The GPU is in a squashed place (meaning no good airflow)
Drivers wouldn't have made the GPU overheat its something physically going wrong
Check this out:
http://www.youtube.com/watch?v=zjjS7KqJZt8

http://www.tomshardware.com/forum/238184-31-case-airflo...
http://www.ronwoods.us/2013/08/positive-vs-negative-pre...

Hopefully this helps
 
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Wormman12

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Jul 5, 2015
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Airflow might be part of the problem. I am using an odd tower. I don't know the exact model, but I know it's a cooler master brand. It's all black with a blue tint on the outline of the front. It has a see through glass on the side and it's able to house three different fans (the standard one on the back, one on the side, and one in the front that can be placed by removing the front casing.) I have hte back and side fans, and they are on high. The side fan is stationed to blow air into the case at high,opposite to the back fan sucking air out. I'm not sure if that helps or not, but maybe if I adjust the tower (or have my friend since I can't build towers), it might be better.

 
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Cazauxx

Cazauxx

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To double check if its a airflow problem monitor your temperatures on cpuid hard ware monitor while playing games. (have game in windowed mode with program on right of it)
If the temperatures are higher than 60 degrees then the unexpected shutdowns are emergency shutdowns.
If you want to fix airflow you can try drilling holes in the case or buy a new one overall.

I suggest installing a intake fan at the front as side fans are useless in a way. I have 1 intake and 1 outake at the back. Because if you have 2 outake fans how will fresh air enter the case?

Hope this helped :)


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rcald2000

rcald2000

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Are the fans on the GPU actually turning? Case airflow could certainly be the causal factor, but I'm wondering if the GPU's fans or thermal paste are failing or have failed.

Addendum:

I also wonder if the graphics card update has modified the fan profile. For example maybe the card's fan(s) aren't turning as aggressively as they used to.
 
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Cazauxx

Cazauxx

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The problem I think is he has 2 outake fans. 1 at the back and 1 on the side since he has no intake how will fresh air come in if the fans are pushing outwards not inwards. So my suggestion is to remove the side fan and put a intake at the front and a outake at the back.
Hope this helped you David


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Wormman12

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the xfx radeon hd 7970 BE only has a single fan, and it runs normally. As far as the casing goes, I played it with the side panel removed but the fan still ran high and hot. any other suggestions?
 
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Cazauxx

Cazauxx

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Jul 10, 2015
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The problem I think is he has 2 outake fans. 1 at the back and 1 on the side since he has no intake how will fresh air come in if the fans are pushing outwards not inwards. So my suggestion is to remove the side fan and put a intake at the front and a outake at the back.

OR
just remove the side fan so air can drift through the vents
 
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Wormman12

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Jul 5, 2015
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The side fan is an intake fan, cool air is flowing in and hot air going out.

 
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Cazauxx

Cazauxx

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Jul 10, 2015
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Try putting the side fan in the front that way itll flow through your video card

Also is your video card squashed? Meaning is it a tight fit, if so you might need a new case as gpus need space to breathe
 
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