Cannot connect to my dvr outside of network

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axcessadam

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Jul 10, 2015
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Hi guys, new to the site and not totally technically inclined. I have a Honeywell HRG 45 dvr used for my homes security cameras. I am able to connect using my iphone app (HRGX) inside my own network but when I try to use the 3g network (allowing me to view the cameras from anywhere) I am unable to connect. The DVR IP address is 192.168.1.107, subnet mask is 255.255.255.0, default gateway is 192.168.1.1, server port is 8100 and http port is 81. I have a Linksys wrt120n router and have tried port forwarding but not too sure I am doing it correctly. Can someone walk me thru what I should be doing in order to be able to view this from outside my network? Any and all help is greatly appreciated. Thanks.
 
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jsmithepa

jsmithepa

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Jun 14, 2014
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The precised steps are router specific but the gist is (lets assume your DVR manual says to use port 51):

Tell router: Any WAN requests with function 51, send it to LAN device xx.xx.xx.xx (your DVR static address). Oh an unless you have a business static WAN IP assignment, you must use some sort of DDNS go get around dynamic IP assignment by your ISP.

Needless to say, you should enable password, and not 1234. :D

 
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axcessadam

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Jul 10, 2015
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jsmithepa- when you "say" tell router, do you mean port forwarding? I do not have the actual manual for the dvr but am using a generic manual for multiple units that I found on the manufacturers website.I have accessed my router(linksys wrt120n) page and the dhcp client table, I have a few WLAN's( iphones, tablets and laptops) and two LAN's(a microcell for our cellphones and this dvr) so when looking at the network settings on the dvr via the menu, I set the dvr's ip address to the one listed on the client table. When I search thru the network settings on the dvr via the menu, it gives me a server port# ****, a http port# ** and a ntp port# ***. I changed the server and http port #'s from their defaults of 8000 and 80 to numbers that I chose. Then I went back into my router page and went to the port range forwarding section and I entered the four digit port# as the starting and the same number as the ending, selected TCP for protocol,next there is 192.168.1. which cannot be changed and leaves the last space empty so I can fill it in which I did with the last three digits of the ip address that I assigned to my dvr and finally clicked the enable box and save settings. I am able to access the cameras with my iphone and tablet while on wifi using the hrgx app which is setup in the following way: Device information- Alias= homecameras, Register mode= ip/domain, address=(same address i assigned earlier), port = same 4 digit # I chose earlier, user name= *****, password=*****, camera no.=4(#of cameras). So when I am connected to my wifi on my iphone or tablet, I can start the app and it brings up the cameras but when I disable my wifi on my phone or tablet and use the 3g network to open the live feed within the app, the app says connection failed. I am almost there but I guess almost doesn't count.:??::pt1cable:
 
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axcessadam

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Jul 10, 2015
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4,510


Yes it does, thanks again.
 
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