Brand New Dell Win8 Laptop wont connect to wifi

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BigCarl

Reputable
Jul 11, 2015
1
0
4,510
Hi,
I recently purchased a dell Inspiron 15, and as soon as I started the windows setup it was completely unable to connect wirelessly to my home network. Everything works fine on a wired connection. All the drivers are up todate, wireless is turned on, I have tried rebooting my PC and my router, and dell support has been fruitless.
Is there anything to be done, or is this a good time to take advantage of the warranty?
Thanks.
 
Solution
Cazauxx
THINGS NEEDED: Ethernet cable if you dont have one skip step 1
Step 1
Plug one end of the Ethernet cable into the LAN port on the laptop and the other end into a numbered port on your router or Ethernet port on your modem.

Step 2
Click on the Windows orb in the bottom left corner of the screen. Click "Control Panel" then "System Maintenance."


Step 3
Click on "Device Manager," and then enter an administrative password if Windows prompts you to do so.

Step 4
Expand the "Network Adapters" list entry. Right-click on the network adapter you are trying to repair, and then select "Properties."

Step 5
Click the "Driver" tab in the window that posp up, and then select "Update Driver."

Step 6
Close the Control Panel windows and try...
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Cazauxx

Cazauxx

Reputable
Jul 10, 2015
835
0
5,360
THINGS NEEDED: Ethernet cable if you dont have one skip step 1
Step 1
Plug one end of the Ethernet cable into the LAN port on the laptop and the other end into a numbered port on your router or Ethernet port on your modem.

Step 2
Click on the Windows orb in the bottom left corner of the screen. Click "Control Panel" then "System Maintenance."


Step 3
Click on "Device Manager," and then enter an administrative password if Windows prompts you to do so.

Step 4
Expand the "Network Adapters" list entry. Right-click on the network adapter you are trying to repair, and then select "Properties."

Step 5
Click the "Driver" tab in the window that posp up, and then select "Update Driver."

Step 6
Close the Control Panel windows and try connecting to the Internet again. If the adapter is still not successfully connecting, right-click on the adapter's icon in the taskbar in the lower right hand portion of the screen. Select "Diagnose and repair," and then proceed to follow the instructions in the window that comes up.

If still not working there should be a wifi switch on either the side or front of the laptop make sure its set to wifi on.

Hope this helped :)
 
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