Why do my taskbar and desktop keep disappearing and reappearing?

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danielbryan94

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Jul 11, 2015
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Ever since last night the taskbar and desktop on my Asus X501A laptop keep disappearing and reappearing. My laptop runs on Windows 8.

It all started when I had to refresh my laptop so I could update something. When I logged back on, the taskbar didn't respond, and then it kept disappearing and reappearing. The disappearing and reappearing of the desktop followed soon after.

The thing I had to update was Norton 360 Antivirus. Everyone thinks I accidentally installed a fake antivirus - meaning I might have a virus on my laptop that's causing this.

What's causing this? Could it be a massive virus?
 
Solution
Cazauxx
Explorer.exe kept crashing according to the eventview. after reading many forums a tried a program called "SUPERAntiSpyware". Turned out I had a
Trojan called Vundo. Funny thing is I tried Ad-aware before, which in fact discovered something other than just cookies but appearently didn't clean my PC completly. SUPERAntiSpyware is the way to go
http://www.superantispyware.com/
Another program I recommend is Malwarebytes
https://www.malwarebytes.org/
Hope this will fix your issue :) :)
Hope this helps
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Cazauxx

Cazauxx

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Jul 10, 2015
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Sit your mouse on the bottom of the screen for 10 seconds
If it still doesnt come tell me.

Hope this helps
 
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Cazauxx

Cazauxx

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Jul 10, 2015
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5,360
Explorer.exe kept crashing according to the eventview. after reading many forums a tried a program called "SUPERAntiSpyware". Turned out I had a
Trojan called Vundo. Funny thing is I tried Ad-aware before, which in fact discovered something other than just cookies but appearently didn't clean my PC completly. SUPERAntiSpyware is the way to go
http://www.superantispyware.com/
Another program I recommend is Malwarebytes
https://www.malwarebytes.org/
Hope this will fix your issue :) :)
Hope this helps
 
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Solution
Cazauxx

Cazauxx

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Jul 10, 2015
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Do a scan with Malwarebytes, it should remove the virus if there is one. There is another person having the same issue as you as we speak
Malwarebytes
https://www.malwarebytes.org/
Hope this will fix your issue :) :)
 
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Cazauxx

Cazauxx

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Jul 10, 2015
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Free version is the same as the premium. The only difference is the free version has a delay when updating.
You can remove the program after removing the virus if you wish

Hope this helps :)
 
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danielbryan94

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Jul 11, 2015
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@Cazauxx I think it's starting to scan now :)

Are the stages of the scan:
1. Check for updates
2. Pre-Scan Operations
3. Scan memory
4. Scan Startup Files
5. Scan Registry
6. Scan File System
7. Heuristic Analysis
 
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Cazauxx

Cazauxx

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Jul 10, 2015
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Those are the stages
Once complete follow the onscreen instructions and hopefully the taskbar will be fixed.

Hope this helps
----------------->
 
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Cazauxx

Cazauxx

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Jul 10, 2015
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Which cpu do you have?
Are you able to access the taskbar?
If the taskbar disapears and reappears when starting up this is the cpu loading it.
If you have a bad cpu, its just lag from explorer.exe
 
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