laptop restarting mid game pls help

bozosugoi · Jul 12, 2015

So I have this laptop for a year now and I didnt have much problems with it till recently. I play lol but I deceided to go back to wow and ofc problems. I can play about an hour or so untiill it restarts or the screen freezes in some weird pixels.when it restarts (or i restart it myself) i takes even less to restart next time.So my first tought was that it was overheeting but that wasnt the case.The temperature wile gaming is around 55*C and i even cleaned the dust out of it. So next thing i reduced resolution and effects in game but still same problem happens. So is it the graphic card that doesent support the game? I dont have money to change it currently and i would like to avoid that at all causes. So if anyone got idea how to fix it pls let me know its killing me.
some laptop info:
procesor: AMD A4-APU with Radeon(TM) Graphics 1.50 GHz
RAM: 4GB
x64

Cazauxx · Jul 12, 2015

This is usually because your laptop is overheating.
Gaming with that processor would be stressing it out too much.
Try gaming on a table and definetely not on carpet.
Hope this helps

bozosugoi · Jul 12, 2015

First of all than you for posting,
I have cooling board and i celaned all the dust out and the temerature is around 55*C(standard for my model is 50-65*C).
And dont you think lowering graphics would stop overheeting?

tigerg · Jul 12, 2015

The temperature OF WHAT was 55C? The CPU?

Based on what you said, I am pretty sure your graphics card is overheating and killing the system when the thermal limits are reached.

Cazauxx · Jul 12, 2015

bozosugoi :

Depends if its squashed. (No airflow)
Considering its a laptop I think the GPU would be overheating.
Only way to fix that is to put your laptop in a nice and cool area. Unfortunately there is nothing else I can do unless you purchase a desktop for gaming.

Hope this helps

bozosugoi · Jul 12, 2015

I remember my old laptop had same problem with overheeting. I can realize wahat you guys want to say cause its summer air temperature itself can get to 39*C . The old one was overheeting during the summer but it was ok during winter . but what boders me is that it isnt very demanding game it should have no problems runniing it.

bozosugoi · Jul 12, 2015

Operating System
Windows 8.1 64-bit
CPU
AMD A4-5000 55 °C
Kabini 28nm Technology
RAM
4,00GB Single-Channel DDR3 @ 798MHz (11-11-12-28)
Motherboard
Hewlett-Packard 213B (Socket FT1) 55 °C
Graphics
Generic PnP Monitor (1600x900@60Hz)
512MB ATI AMD Radeon HD 8330 (HP) 54 °C
Storage
698GB Hitachi HGST HTS541075A9E680 SATA Disk Device (SATA) 38 °C
Optical Drives
DTSOFT Virtual CdRom Device
hp DVD A DU8A5SH SATA CdRom Device
Audio
Realtek High Definition Audio

Cazauxx · Jul 12, 2015

bozosugoi :

Considering its a HP motherboard when the temperatures reaches 55 or 60 degrees the emergency shutdown may commence. Maybe the motherboard is programmed like that

bozosugoi · Jul 12, 2015

do you know any other way I can mke it not reset ?

tigerg · Jul 12, 2015

There are two approaches to this issue if you want to keep using the laptop and playing that game:

Find a way to reduce the load on the system (run the game at lower settings, lower brightness, exit all unneeded programs, etc).

Find a way to cool the system externally (prop it up, play next to an air conditioning vent, buy a laptop cooler, etc).

Cazauxx · Jul 12, 2015

bozosugoi :

No, but since you said you had it for a year without issues try contacting HP about it. There could be a fault with one of the components like the motherboard.
You don't have to be under warranty although it may cost you if your out and need to fix it.
Hope this helps

bozosugoi · Jul 12, 2015

thank you both. I will try what you guys said this afternoon . Can you tell me is it better to play with charger and the battery or just charger?

Cazauxx · Jul 12, 2015

Code:

bozosugoi :

If you didnt have a battery in your computer thats the reason why.
You must have the battery installed
By putting in the charger it won't really make a difference, but the battery will drain faster so if you don't want the battery to go flat put the charger in it.
Thats what I used to do with my laptop

Hope this helps

tigerg · Jul 12, 2015

Try to not play when your battery is charging. The process of charging does heat up your laptop some on the inside (and you can also feel the heat on the power cable brick).

bozosugoi · Jul 12, 2015

Well Ive always had it in while playing but some guy said it heats the laptopp extra so i removed it yeserday but it shutted down even faster so i putted it back in. Maybe this gives you clue on whats happening

Cazauxx · Jul 12, 2015

bozosugoi :

You must have the battery in. This is because when gaming your computer runs out of power that easily the adapter can't handle it.
So the solution to this problem is to reinstall the battery.
Hope this helps

Its not a overheating problem afterall!
------->

tigerg · Jul 12, 2015

If it is CHARGING then it can add quite a bit of heat. If it is already charged, playing with the battery in won't make much of a difference.

Cazauxx · Jul 12, 2015

tigerg :

Overheating isnt the issue
You must have the battery in. This is because when gaming your computer runs out of power that easily the adapter can't handle it.

bozosugoi · Jul 12, 2015

ok so we got that out of the way.
I did some looking on it and one guy had same exactly the same problem as i have and the answer was
"try disabiling your video card,and use the on board HD 3000 to run games like minecraft,"
this confused me a little maybe you know more about it ?

tigerg · Jul 12, 2015

Cazauxx :

Not sure where you learned that, the power adapter provids sufficient power for the entire system. I have never seen a laptop that won't work with the battery out. It doesn't magically consume more power when the battery is removed. The power adapter is fully capable of providing all the power needed.

Cazauxx · Jul 12, 2015

bozosugoi :

the solution to this problem is to reinstall the battery. unless the issue still persists

tigerg · Jul 12, 2015

bozosugoi :

Yes, he is saying use the integrated graphics (graphics powered by the Intel CPU) and not the "graphics card" inside the system.

You should search for how to accomplish this because I don't have the same laptop to go check. Look for your laptop model and running Intel integrated graphics.

bozosugoi · Jul 12, 2015

ye man i puted it back in but still same happens. Do you think putting laptop charger directly in wall will help cause it is on extension cord?

Cazauxx · Jul 12, 2015

bozosugoi :

Try Gman's solution then
http://www.tomshardware.com/forum/56480-2-computer-restarts-randomly-playing-games-help
Hopefully this helps

bozosugoi · Jul 12, 2015

cazauxx do you happen to know how to make that video card thing cause i have nno clue. Maybe that will help

laptop restarting mid game pls help

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